i cannot connect to the internet through my wireless adaptor on my laptop...please advice on how to solve this problem. regards

Hi, How about wired connection? Please collect the output information of ipconfig /all command and post to this thread. Currently, you could use the diagnose tool to see if you can find the cause: Why can’t I connect to a network? Hope it helps. Alex ZhaoPlease remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

Hi, How about wired connection? Please collect the output information of ipconfig /all command and post to this thread. Currently, you could use the diagnose tool to see if you can find the cause: Why can’t I connect to a network? Hope it helps. Alex ZhaoPlease remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

Running Windows-7 32-bit... I am encountering the same problem: I have an Intel Centrino Advanced-N 6200 AGN wireless network adapter. When I use "IPConfig /ALL", this adapter is not identified at all. The adapter's icon exists in my Network and Sharing Center; however, all it says is "Enabled", and it won't connect to anything. When I examine the "Wireless Network Connection Status" and hit the "Details" button, I get only a blank page (i.e. no IP). Hitting the network-icon in the tray identifies only my wired connection. Attempting to setup a new wireless network goes nowehere, because no wireless connection is recognized. When I diagnose the connection, and view the detailed information, the following message is displayed: "Windows couldn't automatically bind the IP protocol stack to the network adapter. I have ensures that I have installed the latest drivers for this device; they were obtained directly from the Intel website. I was running Trend Micro antivirus before this issue occurred. In an attempt to fix it, I have the AV uninstalled. However, this has not resolved the issue. Is it possible that the IP Protocol Stack is corrupted in some way, and needs to be reset? Or that something else is blocking the drivers? It's possible this is a hardware issue. However, all I did was uninstall and reinstall the adapter drivers, and then I got stuck where I am. I find it doubtful that this simple operation fried the hardware. My I.T. department want to re-image my entire laptop to fix this problem. If I do not get it resolved shortly, I'll have to let them. Help.

Hi, if you use router to connect to Internet, I suggest you upgrade the firmware for the router. If the issue still occurs, I suggest you boot in Clean Boot Mode and check the result. Alex ZhaoPlease remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

We use a wireless access point in order to connect to my company's network. However, I don't believe the router is the problem; I am unable to access any wireless network. I cannot even direct Windows to scan for a wireless network. It is acting like the adapter exists (i.e. it is in the Network and Sharing Center), but that Windows refuses to recongize that the adapter represents a connection device. I have loaded Windows 7 in Clean Boot mode on several occasions, and the issue persists. I have since reinstalled Trend Micro, as it doesn't seem to be the underlying issue (on its face). Again, I will entertain the idea that the hardware has become defective, but I am dubious of this, since all I did was uninstall and reinstall the wireless adapter's driver from the device-manager. The reason I performed this driver re-install, by the way, is because my internet and network access is extremely flakey. One moment, I can navigate, the next I cannot. Diagnosis told me that it is a problem with my DNS server, but I find that unreasonable; I am running an XP machine alongside this one, and it has absolutely no issues with the network. I had hoped the re-install would solve the issue. It has not; my wired connection (though functional) is still having this issue. The ultimate test is going to be what happens when my company re-images the laptop; if the issue persists, I assume the hardware is fried. If not, than it is a Windows 7 issue that has been heretofore un-identified. If it means anything, I just did a release/renew on my network adapters from the command prompt; on both operations, it stated "No operation can be performed on Wireless Network Connection while it has its media disconnected." I dont' know if this is indicative of anything; I post it here for completeness.

I am using a DWA 160 USB wireless adapter on a win 7 32 bit. with the EXACT same problem. Let me know how it you worked it out.