This is the error message I get on a few of my fleet of computers. (both desktop and laptop) Out of a little over 500 computers it happens on about 10 I guess. I have tried everything I can think of including asking HP for a driver (which they have supplied). O?S is Windows 7 and all are HP Printers usually HP Color laserjet 3600C. Has anyone else sorted this out somehow??

That is because the printers are not compatible with Windows 7. HP LaserJet, Color LaserJet and LaserJet AIO/MFP Products - Product Support for Microsoft Windows 7 Important Note: Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information. As HP does not release compatible drivers, we may not able to make them work properly in Windows 7. You may try the Windows Vista drivers. However, since they are not designed for Windows 7, some of the functions such as network printing may not work properly. Since this is completely a driver issue, we are not able to resolve it from system side. I suggest you contact HP support for more information. Contact HP Worldwide Important Note: Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information. Arthur Xie TechNet Subscriber Support in forum If you have any feedback on our support, please contact tngfb@microsoft.com.Please remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.