I've recently installed the windows 64 bit and it was activated and i installed all the latest updates and everything was running fine. Now less than 2 weeks later i've been getting messages that it isn't genuine.. which it actually is. Any idea what's caused it?

Please refer below link http://social.microsoft.com/Forums/eu/genuinewindowsxp/thread/a76b3fa7-d590-4b76-b1b6-7e656aa0e56e http://social.microsoft.com/Forums/en-US/genuinewindows7/thread/113c9455-5d5a-49a2-a882-66e817bddd9d http://www.askvg.com/genuine-windows-7-became-pirated-make-it-original-and-activated-again/ Genuine Microsoft software - Diagnostic site http://www.microsoft.com/genuine/diag/default.aspxMohammed Imtiyaz Ali

"KamiKaze LearneR" wrote in message news:2260777f-130d-4bf0-83b1-5b1dd7ac8008... I've recently installed the windows 64 bit and it was activated and i installed all the latest updates and everything was running fine. Now less than 2 weeks later i've been getting messages that it isn't genuine.. which it actually is. Any idea what's caused it? To properly analyse and solve problems with Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool (download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 ) Once saved, run the tool. Click on the Continue button, which will produce the report. To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response. - **in your own thread**, please Please also state the Version and Edition of Windows quoted on your COA sticker (if you have one) on the case of your machine (or inside the battery compartment), but do NOT quote the Key on the sticker! http://www.microsoft.com/howtotell/content.aspx?pg=coa Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

i don't have the coa sticker.. and here's what came up with mgadiag.exe - Diagnostic Report (1.9.0027.0): ----------------------------------------- Windows Validation Data--> Validation Code: 0x8004FE21 Cached Online Validation Code: N/A, hr = 0xc0000022 Windows Product Key: *****-*****-2CP4H-T942V-CD22P Windows Product Key Hash: 40BVUtpxvVam4czkvgdnEGTYcBE= Windows Product ID: 00426-292-1255753-85159 Windows Product ID Type: 5 Windows License Type: Retail Windows OS version: 6.1.7601.2.00010100.1.0.001 ID: {4DD3C98D-FB00-4FDF-A725-B82FFF651C6A}(1) Is Admin: Yes TestCab: 0x0 LegitcheckControl ActiveX: N/A, hr = 0x80070002 Signed By: N/A, hr = 0x80070002 Product Name: Windows 7 Ultimate Architecture: 0x00000009 Build lab: 7601.win7sp1_gdr.111118-2330 TTS Error: Validation Diagnostic: Resolution Status: N/A Vista WgaER Data--> ThreatID(s): N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 Windows XP Notifications Data--> Cached Result: N/A, hr = 0x80070002 File Exists: No Version: N/A, hr = 0x80070002 WgaTray.exe Signed By: N/A, hr = 0x80070002 WgaLogon.dll Signed By: N/A, hr = 0x80070002 OGA Notifications Data--> Cached Result: N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 OGAExec.exe Signed By: N/A, hr = 0x80070002 OGAAddin.dll Signed By: N/A, hr = 0x80070002 OGA Data--> Office Status: 109 N/A OGA Version: N/A, 0x80070002 Signed By: N/A, hr = 0x80070002 Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3 Browser Data--> Proxy settings: N/A User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32) Default Browser: C:\Users\KJ\AppData\Local\Google\Chrome\Application\chrome.exe Download signed ActiveX controls: Prompt Download unsigned ActiveX controls: Disabled Run ActiveX controls and plug-ins: Allowed Initialize and script ActiveX controls not marked as safe: Disabled Allow scripting of Internet Explorer Webbrowser control: Disabled Active scripting: Allowed Script ActiveX controls marked as safe for scripting: Allowed File Scan Data--> Other data--> Office Details: <GenuineResults><MachineData><UGUID>{4DD3C98D-FB00-4FDF-A725-B82FFF651C6A}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-CD22P</PKey><PID>00426-292-1255753-85159</PID><PIDType>5</PIDType><SID>S-1-5-21-3591659345-111878294-2488798562</SID><SYSTEM><Manufacturer>MICRO-STAR INTERNATIONAL CO.,LTD</Manufacturer><Model>MS-7596</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>V2.11</Version><SMBIOSVersion major="2" minor="5"/><Date>20101208000000.000000+000</Date></BIOS><HWID>94123907018400F4</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>US Mountain Standard Time(GMT-07:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> Spsys.log Content: 0x80070002 Licensing Data--> On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0x80070426' to display the error text. Error: 0x80070426 Windows Activation Technologies--> HrOffline: 0x8004FE21 HrOnline: N/A HealthStatus: 0x0001000000000000 Event Time Stamp: 3:23:2012 15:45 ActiveX: Registered, Version: 7.1.7600.16395 Admin Service: Registered, Version: 7.1.7600.16395 HealthStatus Bitmask Output: Tampered Service: sppsvc HWID Data--> HWID Hash Current: NgAAAAEABAABAAEAAQADAAAAAQABAAEAonbEcmzEEDNU8vQWIKW26piyxJbqRYiUi8iULRh5 OEM Activation 1.0 Data--> N/A OEM Activation 2.0 Data--> BIOS valid for OA 2.0: yes, but no SLIC table Windows marker version: N/A OEMID and OEMTableID Consistent: N/A BIOS Information: ACPI Table Name OEMID Value OEMTableID Value APIC 7596MS A7596200 FACP 7596MS A7596200 SRAT AMD FAM_F_10 HPET 7596MS OEMHPET MCFG 7596MS OEMMCFG OEMB 7596MS A7596200 SSDT A M I POWERNOW

"KamiKaze LearneR" wrote in message news:e5f24f99-9c9c-4c51-b9e3-4702545ad116... i don't have the coa sticker.. and here's what came up with mgadiag.exe - Diagnostic Report (1.9.0027.0): ----------------------------------------- Windows Validation Data--> Validation Code: 0x8004FE21 Cached Online Validation Code: N/A, hr = 0xc0000022 Windows Product Key: *****-*****-2CP4H-T942V-CD22P Windows Product Key Hash: 40BVUtpxvVam4czkvgdnEGTYcBE= Windows Product ID: 00426-292-1255753-85159 Windows Product ID Type: 5 Windows License Type: Retail Windows OS version: 6.1.7601.2.00010100.1.0.001 Other data--> SYSTEM><Manufacturer>MICRO-STAR INTERNATIONAL CO.,LTD</Manufacturer><Model>MS-7596</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>V2.11</Version><SMBIOSVersion major="2" minor="5"/><Date>20101208000000.000000+000</Date></BIOS Licensing Data--> On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0x80070426' to display the error text. Error: 0x80070426 Windows Activation Technologies--> HrOffline: 0x8004FE21 HealthStatus Bitmask Output: Tampered Service: sppsvc OEM Activation 2.0 Data--> BIOS valid for OA 2.0: yes, but no SLIC table The basic problem appears to be a tamper of the SPPSVC service This is usually the result of attempting to #optimise' the system using either a speedup tool. or manual tweaking without sufficient knowledge. The Software Protection Service is not running... Click on Start in the Search box, type SERVICES.MSC and hit the Enter key - accept the UAC prompt if you get one. Look in the console for the Software Protection service, right-click on it and select Properties. make sure that the Startup Type is set to Automatic (Delayed Start), and click Apply. Try starting the service now - do you get an error message? Does it start? does it almost immediately stop again? Post back with your results, and a new MGADiag report. If it doesn't start, then please do the following... Please open an Elevated (Administrator) Command Prompt window and use the following commands.... net start sppsvc sc qc sppsvc sc queryex sppsvc sc qprivs sppsvc sc qsidtype sppsvc sc sdshow sppsvc copy and paste the results into your response (to copy the results... click on the Black/White icon in the top left, and select Edit... 'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response), together with the EXACT error message you get when you attempt to start the service from the Services control panel.. Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

I'm not sure if this will help any also, but when I originally installed windows I exported the list of services so I'd have something to compare to if problems happened.. The app information started (when before it wasn't ) and won't let me stop. the Encrypting file sys started (when before it wasn't) and won't let me stop. and as you know the software protection service problem. Like i said not sure if it matters. :)

ok tried starting service and said it couldn't find the file.. so went to dos and got these results: Microsoft Windows [Version 6.1.7601] Copyright (c) 2009 Microsoft Corporation. All rights reserved. C:\windows\system32>net start sppsvc The Software Protection service is starting. The Software Protection service could not be started. A system error has occurred. System error 2 has occurred. The system cannot find the file specified. C:\windows\system32>sc qc sppsvc [SC] QueryServiceConfig SUCCESS SERVICE_NAME: sppsvc TYPE : 10 WIN32_OWN_PROCESS START_TYPE : 2 AUTO_START (DELAYED) ERROR_CONTROL : 1 NORMAL BINARY_PATH_NAME : C:\windows\system32\sppsvc.exe LOAD_ORDER_GROUP : TAG : 0 DISPLAY_NAME : Software Protection DEPENDENCIES : RpcSs SERVICE_START_NAME : NT AUTHORITY\NetworkService C:\windows\system32>sc queryex sppsvc SERVICE_NAME: sppsvc TYPE : 10 WIN32_OWN_PROCESS STATE : 1 STOPPED WIN32_EXIT_CODE : 2 (0x2) SERVICE_EXIT_CODE : 0 (0x0) CHECKPOINT : 0x0 WAIT_HINT : 0x0 PID : 0 FLAGS : C:\windows\system32>sc qprivs sppsvc [SC] QueryServiceConfig2 SUCCESS SERVICE_NAME: sppsvc PRIVILEGES : SeAuditPrivilege : SeChangeNotifyPrivilege : SeCreateGlobalPrivilege : SeImpersonatePrivilege C:\windows\system32>sc qsidtype sppsvc [SC] QueryServiceConfig2 SUCCESS SERVICE_NAME: sppsvc SERVICE_SID_TYPE: UNRESTRICTED C:\windows\system32>sc sdshow sppsvc D:(A;;CCLCSWRPWPDTLOCRRC;;;SY)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BA)(A;;CCLCSWRPLO CRRC;;;IU)(A;;CCLCSWRPLOCRRC;;;SU)(A;;LCRP;;;AU)S:(AU;FA;CCDCLCSWRPWPDTLOCRSDRCW DWO;;;WD) C:\windows\system32>

The best thing to start with is probably a basic chkdsdsk and sfc..... running CHKDSK and SFC type in the Search box CMD.EXE right-click on the only file that is found Select Run as Administrator - the Elevated Command Prompt window should pop up At the Command prompt, type CHKDSK C: /R and hit the Enter key You will be told that the drive is locked, and the CHKDSK will run at he next boot - hit the Y key, and then reboot. The chkdsk will take a few hours depending on the size of the drive, so be patient! After the CHKDSK has run, Windows should boot normally (possibly after a second auto-reboot) - then run the SFC SFC -System File Checker - Instructions Click on the Start button type in the Search box CMD.EXE right-click on the only file that is found Select Run as Administrator - the Elevated Command Prompt window should pop up At the Command prompt, type SFC /SCANNOW and hit the Enter key Wait for the scan to finish - make a note of any error messages - and then reboot. run another MGADiag report, and post the results. Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

I'm not sure if this will help any also, but when I originally installed windows I exported the list of services so I'd have something to compare to if problems happened.. The app information started (when before it wasn't ) and won't let me stop. the Encrypting file sys started (when before it wasn't) and won't let me stop. and as you know the software protection service problem. Like i said not sure if it matters. :)

Diagnostic Report (1.9.0027.0): ----------------------------------------- Windows Validation Data--> Validation Code: 0x8004FE21 Cached Online Validation Code: N/A, hr = 0xc0000022 Windows Product Key: *****-*****-2CP4H-T942V-CD22P Windows Product Key Hash: 40BVUtpxvVam4czkvgdnEGTYcBE= Windows Product ID: 00426-292-1255753-85159 Windows Product ID Type: 5 Windows License Type: Retail Windows OS version: 6.1.7601.2.00010100.1.0.001 ID: {4DD3C98D-FB00-4FDF-A725-B82FFF651C6A}(3) Is Admin: Yes TestCab: 0x0 LegitcheckControl ActiveX: N/A, hr = 0x80070002 Signed By: N/A, hr = 0x80070002 Product Name: Windows 7 Ultimate Architecture: 0x00000009 Build lab: 7601.win7sp1_gdr.111118-2330 TTS Error: Validation Diagnostic: Resolution Status: N/A Vista WgaER Data--> ThreatID(s): N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 Windows XP Notifications Data--> Cached Result: N/A, hr = 0x80070002 File Exists: No Version: N/A, hr = 0x80070002 WgaTray.exe Signed By: N/A, hr = 0x80070002 WgaLogon.dll Signed By: N/A, hr = 0x80070002 OGA Notifications Data--> Cached Result: N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 OGAExec.exe Signed By: N/A, hr = 0x80070002 OGAAddin.dll Signed By: N/A, hr = 0x80070002 OGA Data--> Office Status: 109 N/A OGA Version: N/A, 0x80070002 Signed By: N/A, hr = 0x80070002 Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3 Browser Data--> Proxy settings: N/A User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32) Default Browser: C:\Users\KJ\AppData\Local\Google\Chrome\Application\chrome.exe Download signed ActiveX controls: Prompt Download unsigned ActiveX controls: Disabled Run ActiveX controls and plug-ins: Allowed Initialize and script ActiveX controls not marked as safe: Disabled Allow scripting of Internet Explorer Webbrowser control: Disabled Active scripting: Allowed Script ActiveX controls marked as safe for scripting: Allowed File Scan Data--> Other data--> Office Details: <GenuineResults><MachineData><UGUID>{4DD3C98D-FB00-4FDF-A725-B82FFF651C6A}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-CD22P</PKey><PID>00426-292-1255753-85159</PID><PIDType>5</PIDType><SID>S-1-5-21-3591659345-111878294-2488798562</SID><SYSTEM><Manufacturer>MICRO-STAR INTERNATIONAL CO.,LTD</Manufacturer><Model>MS-7596</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>V2.11</Version><SMBIOSVersion major="2" minor="5"/><Date>20101208000000.000000+000</Date></BIOS><HWID>94123907018400F4</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>US Mountain Standard Time(GMT-07:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> Spsys.log Content: 0x80070002 Licensing Data--> On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0x80070426' to display the error text. Error: 0x80070426 Windows Activation Technologies--> HrOffline: 0x8004FE21 HrOnline: N/A HealthStatus: 0x0001000000000000 Event Time Stamp: 4:10:2012 16:53 ActiveX: Registered, Version: 7.1.7600.16395 Admin Service: Registered, Version: 7.1.7600.16395 HealthStatus Bitmask Output: Tampered Service: sppsvc HWID Data--> HWID Hash Current: NgAAAAEABAABAAEAAQADAAAAAQABAAEAonbEcmzEEDNU8vQWIKW26piyxJbqRYiUi8iULRh5 OEM Activation 1.0 Data--> N/A OEM Activation 2.0 Data--> BIOS valid for OA 2.0: yes, but no SLIC table Windows marker version: N/A OEMID and OEMTableID Consistent: N/A BIOS Information: ACPI Table Name OEMID Value OEMTableID Value APIC 7596MS A7596200 FACP 7596MS A7596200 SRAT AMD FAM_F_10 HPET 7596MS OEMHPET MCFG 7596MS OEMMCFG OEMB 7596MS A7596200 SSDT A M I POWERNOW

Sorry - I must have missed the response earlier! The 0022 error is 'access denied' - often associated with a disk error, which is why I asked you to run the CHKDSK/SFC pairing. The System Error 2 you got attempting to start the service implies that the system can't actually find a file - the usual file referenced here is sppsvc.exe, so lets check that the file exists in all its positions. please open an elevated command prompt, and run the following command. DIR C:\Windows\sppsvc.* /S post the results - it'll take a while so be patient Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth