i have a acer laptop, about 1 year old. ended up giving it to a relative and now it gets stuck at the intial load screen. i am able to go to safe mode but it for some reason does not want to load normally and im at my witts end. tried the restore back to before this problem happened and it still gets stuck in the initial load screen. read a bunch of other questions and wasn't able to find a solution to my problem. any help would be much appreciated. thanks1 person needs an answerI do too

i have a acer laptop, about 1 year old. ended up giving it to a relative and now it gets stuck at the intial load screen. i am able to go to safe mode but it for some reason does not want to load normally and im at my witts end. tried the restore back to before this problem happened and it still gets stuck in the initial load screen. read a bunch of other questions and wasn't able to find a solution to my problem. any help would be much appreciated. thanks=======================================Just wondering...did you try "Last known good configuration"?(307852) How to start your computer by usingthe Last Known Good Configuration feature inWindows XPhttp://support.microsoft.com/kb/307852/en-us Volunteer J - MS-MVP - Digital Media Experience - Notice_This is not tech support_I am a volunteer - Solutions that work for me may not work for you - ***Proceed at your own risk***

yes ive tried to both restore from last known good configuration and a restore from a configuration save 1 month old and it still seems to get stuck in the load screen before the welcome page.

yes ive tried to both restore from last known good configuration and a restore from a configuration save 1 month old and it still seems to get stuck in the load screen before the welcome page. =================================Forgive me for mentioning this but it's unclear as to whether you are referring to System Restore or Last known good configuration. I'm guessing you tried both options?Anyway...sounds like it may be time for a new hard drive. Might be worth a try to contact Acer support.Volunteer J - MS-MVP - Digital Media Experience - Notice_This is not tech support_I am a volunteer - Solutions that work for me may not work for you - ***Proceed at your own risk***

"Volunteer J" wrote in message news:dded8efb-f3fc-410e-98bc-a74145250264...yes ive tried to both restore from last known good configuration and a restore from a configuration save 1 month old and it still seems to get stuck in the load screen before the welcome page. =================================Forgive me for mentioning this but it's unclear as to whether you are referring to System Restore or Last known good configuration. I'm guessing you tried both options?Anyway...sounds like it may be time for a new hard drive. Might be worth a try to contact Acer support.Just a FWIW.... I had a similar problem,and eventually isolated the cause to a corrupted event log!-- Noel Paton | Nil Carborundum Illegitemi | CrashFixPC

Just a FWIW.... I had a similar problem,and eventually isolated the cause to a corrupted event log!-- Noel Paton | Nil Carborundum Illegitemi | CrashFixPC========================================What was the fix?Volunteer J - MS-MVP - Digital Media Experience - Notice_This is not tech support_I am a volunteer - Solutions that work for me may not work for you - ***Proceed at your own risk***

Sounds to me like a driver issue since it loads in safe mode and not normal mode. Try doing a clean boot following the instructions below. You can use the Guided help which will do this for you if you start the computer in safe mode with networking. Click on the link below.start in a "clean boot" stateRegards,JoelFree computer support and diagnostics -->> http://repairbotsonline.forumotion.com/

Deleted the Event log (or rather renamed it) from Safe Mode with Command Prompt (which was the only access I had from a 'normal' boot)Discovered the cause when I managed to get access, and wanted to have a look at the event logs to see if there was anything there - it locked solid on the System log, so I took a small chance and renamed it, and I was back in - surprised the heck out of me!Saved all the hassle of trying to find registry errors, etc. from a Bart boot :)Noel Paton | Nil Carborundum Illegitemi | CrashFixPC

Deleted the Event log (or rather renamed it) from Safe Mode with Command Prompt (which was the only access I had from a 'normal' boot)Discovered the cause when I managed to get access, and wanted to have a look at the event logs to see if there was anything there - it locked solid on the System log, so I took a small chance and renamed it, and I was back in - surprised the heck out of me!Saved all the hassle of trying to find registry errors, etc. from a Bart boot :)Noel Paton | Nil Carborundum Illegitemi | CrashFixPC==============================================Thanks for the info.Volunteer J - MS-MVP - Digital Media Experience - Notice_This is not tech support_I am a volunteer - Solutions that work for me may not work for you - ***Proceed at your own risk***

"Volunteer J" wrote in message news:acb86626-9d95-46d4-a7e9-c9b7c2b54848...==============================================Thanks for the info.Volunteer J - MS-MVP - Digital Media Experience - Notice_This is not tech support_I am a volunteer - Solutions that work for me may not work for you - ***Proceed at your own risk***YW-- Noel Paton | Nil Carborundum Illegitemi | CrashFixPC