Windows XP Stopped Recognizing Internet Connection
Hi. I just had a serious problem that cost me the use of my internet for two days. I now am back on but keep on receiving "you are offline" error messages every time I try to access certain pages on IE 8 and Opera. I also can't connect to check my Hotmail from my Windows Live Mail Client. I use a PCI Soft Voice SoftRing Modem with Smart SP. My system is Windows XP Service Pack 3 w/x86. My ISP browser is AOL 9.0; I cannot connect to the internet without it. I can clearly view content on most web pages. I even was able to synchronize my mail in Outlook. Yet when I check my internet options, there is no internet connection detected. There literally should be no connection at all. Yet I clearly am connected according to the little AOL icon in the tray, and I can view pages and send mail from my browser. There should be a little bar that reads "Connections" -> "The Internet (1)", but it no longer displays. I can't find it at all. I have ran Network Diagnostics, but it detects no problems. I tried System Restore, but no luck. I don't want to redetect the modem through AOL because it's XP that's not detecting my connection, not AOL. I was also having issues with my IE8 Windows Live Toolbar, which had logged me out and would not sign me back in, even though the Live Sign-In Assistant was enabled under the list of accelerators. Luckily, resetting my individual settings was able to fix this problem and I can still view my Live information from IE8. I occasionally get a "no internet connection is available" message, though. I cannot send error reports, nor can I download any Hotmail mail to Outlook 2007 or Windows Live Mail. I seem to be getting AOL mail just fine, though, which is worrisome because Hotmail is my main mail address and it's a hassle to sign in endlessly. I also have been having issues with Windows Live Messenger. It still allows me to sign in (although not automatically) and sends me mail alerts, but it no longer sends me news alerts or other custom windows. Not all my other programs have problems. My AVG anti-virus still is able to fetch updates from the internet, as is my Windows Defender program. iTunes is still able to connect to the iTunes store from the media center; the only thing I had to do was re-locate my library. Here's the results of my IPCONFIG: Microsoft Windows XP [Version 5.1.2600] (C) Copyright 1985-2001 Microsoft Corp. C:\Documents and Settings\******>ipconfig Windows IP Configuration PPP adapter {B8C48651-49F8-477E-ADAA-540DA0D760F8}: Connection-specific DNS Suffix . : IP Address. . . . . . . . . . . . : 172.130.98.151 Subnet Mask . . . . . . . . . . . : 255.255.255.255 Default Gateway . . . . . . . . . : 172.130.98.151 C:\Documents and Settings\******> Any ideas? I just want to be able to check my mail again...1 person needs an answerI do too
April 17th, 2010 8:11pm

Over the last few days we have also lost internet connection but on only one machine an that is the one I recently installed windows live on. At the moment I am trying to find out how to get it off my laptop and see if that helps but if there are any other answers I'm all ears. We are windows 7 and even if I hardwire into the route it can not detect any network. The router works with my other pc wirelessly without any problems. The other PC has not been upgraded with windows live at all.
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April 18th, 2010 10:59am

As a follow up to my above post I uninstalled everything to do with windows live. NB this is listed as Windows Live Essentials or Windows Essentials under the uninstall programm menu, so yo wont find an uninstall windows live option! Control Panel - Uninstall Programmes - 'Windows Live Essentials' or 'Windows Essential' - Uninstall (continue) - This gave me a list of the programs associated with Windows Live / Essentials to uninstall. I just took them all off for the sake of ease. I virus scanned with AVG, no viruses. Rebooted the machine and it went straight back onto the internet via wireless connection. I am therefore assuming that me installing windows live, wireless internet failing, uninstalling windows live and wireless internet working are not chance mutually exclusive events. I am no techie so appologies if I am teaching you to suck eggs but other none techies may log onto this simply find it easier than trying to deactivate registries that other sites talk about.
April 18th, 2010 12:34pm

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