Windows XP Home edition that goes slow and shuts down with blue screen when I surf the Internet.
Remember - This is a public forum so never post private information such as email or phone numbersPrograms you are having problems with Error messages Recent changes you made to your computer What you have already tried to fix the problem Help me, I have 2 Gigs of memory, fast cable hook up, my system closed down frequently with that blue screen and then the black and then reboots and keeps up this mobius pattern so I cannot get on the Internet!1 person needs an answerI do too
February 24th, 2011 6:24am

Hi,· What is the exact BSOD (Blue screen Of Death) error code/message you receive?· Did you make any software or hardware changes on your computer prior to this issue?· Which browser you are using?Let’s follow these method and checks if the issue persists.Method 1a) You may boot the computer into ‘safe mode with networking’ and check if the issue persists. It will start Windows XP with a limited set of files and drivers. Startup programs do not run in safe mode, and only the basic drivers needed to start Windows are installed, follow the steps to boot the computer in safe mode with networking:i. Restart the computer.ii. Start tapping F8 key.iii. You will get advanced boot option window.iv. Select the option “Safe mode with Networking”.For more information, refer this link:A description of the Safe Mode Boot options in Windows XPb) If the issue doesn’t reappear in safe mode, you may configure the computer in clean boot and check if the issue persists. It will start Windows XP by using a minimal set of drivers and startup programs and helps to eliminate software conflicts.The following link has steps showing how to perform clean boot: http://support.microsoft.com/kb/310353Note: Please ensure that the computer is set to start as usual by following the section ‘Steps to configure Windows to use a Normal startup state’ from the article: How to configure Windows XP to start in a "clean boot" state: http://support.microsoft.com/kb/310353Method 2If you are using Internet Explorer,you may open Internet Explorer in “No Add-ons” mode & check if the issue persists. For more information, follow ‘Method 4’ from this link. How to optimize Internet ExplorerIf it doesn’t help, you may follow the other steps from the above link.Refer: Internet Explorer does not start or stops respondingHope the information helps. Please post back and let us know.RegardsDebleena SMicrosoft Answers Support EngineerVisit our Microsoft Answers Feedback Forum and let us know what you think.
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February 24th, 2011 9:54pm

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