Windows Wireless Profile deleting itself!
We've got a weird problem on our laptops... We are using Windows to manage the wireless connections and it keeps playing up. - On some occasions, the profile is still there but forgets ALL settings you have specified (reverts to WPA instead of WPA2, for example) - On most occassions, it deletes the profile altogether! - If you connect to another Wifi network (e.g. at home) it deletes the corporate profile and creates its own new one for your home Wifi! Anyone else experienced this? Got a fix? Our setup: Windows 7 Professional x86, Server 2008 R2 Domain and Cisco network infrastructure.
February 21st, 2012 6:48am

Hi, Please test the issue via the below steps first. 1. Please open search, type services.msc and scroll down to WLAN AutoConfig, stop it. 2. Locate to C:\ProgramData\Microsoft\Wlansvc\. Delete everything in this folder except profiles folder. Then, delete all in profiles folder except interfaces. Delete everything in the interfaces folder. 3. Repeat the step1 to restart WLAN AutoConfig service. 4. Now reboot your system to test the issue again. If the issue persists, I suspect it is related to the settings of Domain environment. I suggest using one laptop to test the issue in non-Domain environment and clean bootmode. If the wireless profile can work properly in non-Domain environment, you may need to check the domain configurations.Please remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
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February 22nd, 2012 5:09am

Hi, Please test the issue via the below steps first. 1. Please open search, type services.msc and scroll down to WLAN AutoConfig, stop it. 2. Locate to C:\ProgramData\Microsoft\Wlansvc\. Delete everything in this folder except profiles folder. Then, delete all in profiles folder except interfaces. Delete everything in the interfaces folder. 3. Repeat the step1 to restart WLAN AutoConfig service. 4. Now reboot your system to test the issue again. If the issue persists, I suspect it is related to the settings of Domain environment. I suggest using one laptop to test the issue in non-Domain environment and clean bootmode. If the wireless profile can work properly in non-Domain environment, you may need to check the domain configurations. Please remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. thank you for your reply, i will give this a go and feed back my results.
February 23rd, 2012 9:47am

Ok so we are having the same issue. Most of our problems occur after a bad shutdown or boot up. (I.e. hold power button in or computer lost power before completing the set-up. any thought solutions on this?
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June 1st, 2012 7:54pm

Any Solution so far? we are having the same problem. I can manualy deploy the wireless profiles but thats a pain i want to fix group policy
June 1st, 2012 7:55pm

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