Windows Wireless Profile deleting itself!
We've got a weird problem on our laptops... We are using Windows to manage the wireless connections and it keeps playing up. - On some occasions, the profile is still there but forgets ALL settings you have specified (reverts to WPA instead of WPA2, for example) - On most occassions, it deletes the profile altogether! - If you connect to another Wifi network (e.g. at home) it deletes the corporate profile and creates its own new one for your home Wifi! Anyone else experienced this? Got a fix? Our setup: Windows 7 Professional x86, Server 2008 R2 Domain and Cisco network infrastructure.
February 21st, 2012 6:54am

Hi, Please test the issue via the below steps first. 1. Please open search, type services.msc and scroll down to WLAN AutoConfig, stop it. 2. Locate to C:\ProgramData\Microsoft\Wlansvc\. Delete everything in this folder except profiles folder. Then, delete all in profiles folder except interfaces. Delete everything in the interfaces folder. 3. Repeat the step1 to restart WLAN AutoConfig service. 4. Now reboot your system to test the issue again. If the issue persists, I suspect it is related to the settings of Domain environment. I suggest using one laptop to test the issue in non-Domain environment and clean bootmode. If the wireless profile can work properly in non-Domain environment, you may need to check the domain configurations.Please remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
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February 22nd, 2012 5:13am

I have a laptop user that has the same problem. Dell M4600 Laptop - New 16Gb Ram Win 7 64 Wireless profiles are behaving abnormally on a brand new Dell M4600. We have two wireless networks within our work environment. We have manually created the connection profiles for each wireless network. User has entered information for his home network as well. The next day upon arriving at work, he has to enter the password to connect to either network. He is not using our domain at work either. If profiles are retained he cannot connect automatically even though it is checked. Sometimes the profiles disappear, sometimes they don't. Either way, he has to manually enter the connect password. I have tried the following recommended solution, and it did not work. Navigate to "C:\ProgramData\Microsoft\Wlansvc\ delete everything in this folder leaving only a folder called "profiles" delete everything in the "profiles" folder except for a folder called "interfaces" delete everything in the "interfaces" folder) Restart "wlan auto config" connect to your wireless network, enter your passkey, (ensure the connect automaticly box is checked) Restart your computer job done, your computer will now connect to your wireless network automaticly on boot. Ideas? Thanks in advance.
February 22nd, 2012 6:40am

Hi, Please test the issue via the below steps first. 1. Please open search, type services.msc and scroll down to WLAN AutoConfig, stop it. 2. Locate to C:\ProgramData\Microsoft\Wlansvc\. Delete everything in this folder except profiles folder. Then, delete all in profiles folder except interfaces. Delete everything in the interfaces folder. 3. Repeat the step1 to restart WLAN AutoConfig service. 4. Now reboot your system to test the issue again. If the issue persists, I suspect it is related to the settings of Domain environment. I suggest using one laptop to test the issue in non-Domain environment and clean bootmode. If the wireless profile can work properly in non-Domain environment, you may need to check the domain configurations. Please remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. thank you for your reply, i will give this a go and feed back my results.
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February 23rd, 2012 9:53am

The recommended fix above did not resolve the issue for me as I mentioned before. I read a forum post elsewhere that stated to try the following. I have not been able to verify this yet. Try this: run msconfig (start > run (or just type into the "Search programs and files" field above the windows orb) > msconfig) this brings up the System Configuration dialog box click the Startup tab scroll to find your wifi adapter's startup program (in original posters case it was NETGEAR) uncheck the box next to this startup item. Let me know if it resolves the issue.
February 27th, 2012 10:24am

Hi, Please test the issue via the below steps first. 1. Please open search, type services.msc and scroll down to WLAN AutoConfig, stop it. 2. Locate to C:\ProgramData\Microsoft\Wlansvc\. Delete everything in this folder except profiles folder. Then, delete all in profiles folder except interfaces. Delete everything in the interfaces folder. 3. Repeat the step1 to restart WLAN AutoConfig service. 4. Now reboot your system to test the issue again. If the issue persists, I suspect it is related to the settings of Domain environment. I suggest using one laptop to test the issue in non-Domain environment and clean bootmode. If the wireless profile can work properly in non-Domain environment, you may need to check the domain configurations. Please remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. thank you for your reply, i will give this a go and feed back my results. Hi all, The recommendations didn't fix my issue. Also, the suggestion to disable the startup program in msconfig didn't either (it wouldn't really be a viable fix anyway). From this though, it looks as if the wireless profiles are just XML files. Is this correct? I'm not missing anything am I? I'm now thinking in terms of mass deployment to users. I would only have to copy the XML file into the WLANSVC folder and they will have the network connectivity, correct? Furthermore, locking that down with permissions should stop it been overwritten? I may try that for a start. EDIT: Nevermind, that failed miserably!
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February 28th, 2012 6:18am

Hi, Copy the XML file cannot be work. Please understand that every network card has a unique MAC address. The MAC address will be record in wireless profile, the XML file. As you want to deploy the wireless configuration, we can detect the wireless devices reference the following thread. http://social.technet.microsoft.com/Forums/en/mdt/thread/f59ef79c-e699-46d7-bb49-7c5a5338a3cd Best Regards, Kim ZhouPlease remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
March 2nd, 2012 4:06am

Hi, Copy the XML file cannot be work. Please understand that every network card has a unique MAC address. The MAC address will be record in wireless profile, the XML file. As you want to deploy the wireless configuration, we can detect the wireless devices reference the following thread. http://social.technet.microsoft.com/Forums/en/mdt/thread/f59ef79c-e699-46d7-bb49-7c5a5338a3cd Best Regards, Kim ZhouPlease remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
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March 2nd, 2012 12:01pm

Ok so we are having the same issue. Most of our problems occur after a bad shutdown or boot up. (I.e. hold power button in or computer lost power before completing the set-up. any thought solutions on this?
June 1st, 2012 8:00pm

Any Solution so far? we are having the same problem. I can manualy deploy the wireless profiles but thats a pain i want to fix group policy
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June 1st, 2012 8:01pm

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