I just bought a laptop from the pawn shop and tried connecting to the internet, and received a message: This problem can be caused by a variety of issues, including: Internet connectivity has been lost The website is temporarily unavailable The Domain Name Server (DNS) is not reachable. The Domain Name Server (DNS) does not have a listing for the website's domain. There might be a typing error in the address If this is an HTTPS (secure) address, click Tools, click Internet Options, click Advanced, and check to be sure the SSL and TLS protocols are enabled under the security section I diagnosed for connection problems and nothing came up; I looked up the ipconfig.txt file and found nothing different from my other laptop other than a few changes in the link-local ipv6 address. i opened up the nslookup in the command prompt and it showed: C:\Users\Reppdogg>nslookup Default Server: Unknown Address: 192.168.1.1 on my other laptop that the internet works it says: Default Server: Comtrend.Home Address 192.168.1.1 any suggestions on how i can fix this?

it seems to be a DNS issue.run ipconfig /all on the new pc and then the old one, let us see what it says.Tunde Abagun MCP,MCSA,MCTS,MCITP en p "for the love of Computers"

· This issue can occur by incorrect DNS settings. · Please check the route to see if the DNS server IP addresses are correctly listed. Some routers use "Advanced DNS" which then make the home LAN PC all use the router's IP address as the DNS server. · You may also take the following steps to have a try: 1. Click "Start", input "NCPA.CPL" (without quotation marks) and press Enter. 2. Right click on the connection that you use for the local connection, and then click "Properties". 3. Click to select "Internet Protocol Version 4 (TCP/IPv4)", and then click "Properties". 4. In the Internet Protocol window, let's change the "Preferred DNS server" to 208.67.222.222 5. Click 'OK' twice to complete the modification. If the issue persists, please repeat the steps and change the "Preferred DNS server" to 208.67.220.220. If the NIC or PPPoE connection has been already set to obtain DNS address automatically, you have to contact the ISP to check DNS Server settings. Sabrina TechNet Community Support

This is on the old laptop... C:\users\Reppdogg>ipconfig /all Windows IP Configuration Host Name . . . . . . . . . . . . : Reppdogg-MOB Primary Dns Suffix. . . . . . . . : Node Type . . . . . . . . . . . . : Hybrid IP routing Enabled. . . . . . . . : No WINS Proxy Enabled. . . . . . . . : No DNS Suffix Search List. . . . . . : Home Wireless LAN adapter Wireless Network Connection: Connection-specific DNS Suffix. . : Home Description . . . . . . . . . . . : Atheros AR5007 802.11b/g WiFi Adapter Physical Address. . . . . . . . . : 00-1F-3A-10-3C-9D DHCP Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes Link-local IPv6 Address . . . . . : fe80::5c19:d487:203c:65a3%9(Preferred) IPv4 Address. . . . . . . . . . . : 192.168.1.3(Preferred) Subnet Mask . . . . . . . . . . . : 255.255.255.0 Lease Obtained. . . . . . . . . . : Monday, December 12, 2011 2:16:46 PM Lease Expires . . . . . . . . . . : Tuesday, December 13, 2011 2:16:47 PM Default Gateway . . . . . . . . . : 192.168.1.1 DHCP Server . . . . . . . . . . . : 192.168.1.1 DHCPv6 IAID . . . . . . . . . . . : 268443450 DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-11-F8-C0-11-00-1E-68-02-37-02 DNS Server. . . . . . . . . . . . : 192.168.1.1 NetBIOS over Tcpip. . . . . . . . : Enabled Ethernet adapter Comtrend_Internet: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Description . . . . . . . . . . . : NVIDEA nForce 10/100 Mbps Ethernet Physical Address. . . . . . . . . : 00-1E-68-02-37-02 DHCP Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes Tunnel adapter Local Area Connection* 7: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Home Description . . . . . . . . . . . : isatap.Home Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0 DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : Yes Tunnel adapter Local Area Connection* 9: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Description . . . . . . . . . . . : 6T04 Adapter Physical Address. . . . . . . . . : 00-00-00-00-00-E0 DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : Yes Tunnel adapter Local Area Connection* 10: Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface Physical Address. . . . . . . . . : 02-00-54-55-4E-01 DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : Yes Ipv6 Address. . . . . . . . . . . : 2001:0:4137:9e76:cb6:3904:3f57:fefc(Preferred) Link-local IPv6 Address . . . . . : fe80::cb6:3904:3f57:fefc%12(Preferred) Default Gateway . . . . . . . . . : :: NetBIOS over Tcpip. . . . . . . . : Disabled Tunnel adapter Local Area Connection* 12: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Description . . . . . . . . . . . : isatap.{F670D066-32E7-48C5-8AEE-7E5954F0E964 Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0 DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : Yes Brent

This is on the new laptop... C:\users\Reppdogg>ipconfig /all Windows IP Configuration Host Name . . . . . . . . . . . . : Reppdogg Primary Dns Suffix. . . . . . . . : Node Type . . . . . . . . . . . . : Hybrid IP routing Enabled. . . . . . . . : No WINS Proxy Enabled. . . . . . . . : No DNS Suffix Search List. . . . . . : Home Wireless LAN adapter Wireless Network Connection: Connection-specific DNS Suffix. . : Home Description . . . . . . . . . . . : Atheros AR5007 802.11b/g WiFi Adapter Physical Address. . . . . . . . . : 00-26-5E-07-A1-9E DHCP Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes Link-local IPv6 Address . . . . . : fe80::f1fe:a59f:64f1:a8aa%11(Preferred) IPv4 Address. . . . . . . . . . . : 192.168.1.5(Preferred) Subnet Mask . . . . . . . . . . . : 255.255.255.0 Lease Obtained. . . . . . . . . . : Monday, December 12, 2011 1:13:02 PM Lease Expires . . . . . . . . . . : Tuesday, December 13, 2011 1:13:04 PM Default Gateway . . . . . . . . . : 192.168.1.1 DHCP Server . . . . . . . . . . . : 192.168.1.1 DNS Servers . . . . . . . . . . . : 192.168.1.1 NetBIOS over Tcpip. . . . . . . . : Enabled Ethernet adapter Local Area Connection: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Realtek RTL8102E/8103E Family PCI-E Fast Ethernet NIC (NDIS 6.0) Physical Address. . . . . . . . . : 00-23-5A-B64B-12 DHCP Enabled. . . . . . . . . . . : Yes Autoconfiguration Enabled . . . . : Yes Tunnel adapter Local Area Connection* 6: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Description . . . . . . . . . . . : isatap.Home Physical Address. . . . . . . . . : 00-23-5A-B6-4B-12 DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : Yes Tunnel adapter Local Area Connection* 7: Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Description . . . . . . . . . . . : isatap.{8A410AAD-4434-4969-B652-0EFACCAA1A05} Physical Address. . . . . . . . . : 00-00-00-00-00-E0 DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : Yes Tunnel adapter Local Area Connection* 11 Media State . . . . . . . . . . . : Media disconnected Connection-specific DNS Suffix . : Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface Physical Address. . . . . . . . . : 02-00-54-55-4E-01 DHCP Enabled. . . . . . . . . . . : No Autoconfiguration Enabled . . . . : YesBrent

I tried to change the preferred DNS server to the numbers you specified, Sabrina, but neither of them worked, still came up with the same errorBrent

What about to bypass the router to connect? Did you configure the router properly?Sabrina TechNet Community Support