Windows Vista.....not updates allowed and sidebar disappears
The windows update just flashes and no updates happen at all.....also, my sidebars where I had a calendar, temperature, notes, etc just got wipes out........this was after we had used SkyCaddy to upload a GPS with new data .....this is the second time this has happened.....the last time we had to have the computer cleaner and restored from scratch.....for some reason SkyCaddy does not like Vista!!!!!!
March 22nd, 2011 5:58am

· Hi, There are 2 issues: 1. regarding the Sidebar disappear issue, please take the following steps to repair the Siderbar: Click Start, All Programs, point to Accessories, right-click Command Prompt and click Run as administrator. When the command prompt window appears, type this (press ENTER after each line): Regsvr32 atl.dll Regsvr32 "%ProgramFiles%\Windows Sidebar\sbdrop.dll" Regsvr32 "%ProgramFiles%\Windows Sidebar\wlsrvc.dll" Restart your computer. 2. regarding the Windows Update issue: First, please let me know the updates which failed to install. I suggest that you take the following steps to troubleshoot our issue: Rename the Windows Update Softwaredistribution folder ================================================ This problem may occur if the Windows Update Software distribution folder has been corrupted. We can refer to the following steps to rename this folder. Please note that the folder will be re-created the next time we visit the Windows Update site. 1. Click "Start", in "Start Search" item, type: "notepad" (without quotes) and press Enter. 2. Copy the following commands and then paste them into the opened Notepad window: net stop wuauserv ren %windir%\SoftwareDistribution SD.old net start wuauserv 3. After pasting the above commands, please close the Notepad window. Choose "Save" when you are prompted to save the file. Type "register.bat" as the file name and choose Desktop from the left panel as the location. 4. Refer to the Desktop and right click the register.bat file, then choose "Run as administrator". 5. You will see a DOS-like window processing. After that, please go to download the System Update Readiness Tool to test. Please re-perform update in Clean Boot. If the issue persists, please assist me in collecting the following information in order to provide more effective troubleshooting steps. How to collect the WindowsUpdate.log file =========================== 1. Click "Start", type "WindowsUpdate.log" (without the quotes) in the Search Bar and Press Enter. We will see a file named "WindowsUpdate.log" 2. Now click "File" and then click "Save As". 3. From the left panel, click "Desktop" and click "Save". You can refer to the following link to upload the information: http://social.technet.microsoft.com/Forums/en-US/w7itproui/thread/4fc10639-02db-4665-993a-08d865088d65 Additionally, you may contact our Windows Update email support via the following link, which is free of charge: https://support.microsoft.com/oas/default.aspx?gprid=6527&st=1&wfxredirect=1&sd=gn Regards, Sabrina This posting is provided "AS IS" with no warranties or guarantees, and confers no rights. |Please remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
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March 23rd, 2011 11:43am

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