Windows Update is missing in services
Windows Update is missing in Services
i used this command in Command Prompt with Run With Administrator
REGSVR32 %SYSTEMROOT%\SYSTEM32\WUAUENG.DLL
it show me that message
The module "C:\Windows\System32\wuaueng.dll" was loaded but the call to DllRegisterServer failed with error code 0x80070005.
i scanned with Avg there is no infected Viruses
i use Windiws 7 X64 SP1
i use MicrosoftFixit.wu.MATSKB.Run.exe and MicrosoftFixit.wu.RNP.20264776796321322.2.1.Run. exe
there isn't thing happened
how is solve this problem?
July 4th, 2012 7:11pm
1. Have you used elevated rights when registered dll? I mean "Run as Administrator".
2. Is there any "forensic" info in windowsupdate log file?
3. Have you run Windows Readiness Tool yet?
http://support.microsoft.com/kb/947821/en-us
4. I does not hurt if you test system with sfc /scannow
Regards
milos
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July 5th, 2012 1:49am
1 and 4 i make it
2 and 3 i dont make it
July 5th, 2012 4:56am
i make 3
it said
installer encountered an error : 0x80070404
the specified service does not exist as an installed service
i use CAT v1.1 it showed me this report
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
~~~~~~~~ CAT Summary Log - Date: 2012.07.05 @ 2006 hrs ~~~~~~~~
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
--- CAT Version: 1.1 ---
=============== Repairing Windows Update services... ===============
Stopping service: "bits"... Service "bits" does not exist.
Setting service "bits" start mode to: "Automatic"... Service "bits" does not exist.
Stopping service: "wuauserv"... Service "wuauserv" does not exist.
Setting service "wuauserv" start mode to: "Automatic"... Service "wuauserv" does not exist.
Stopping service: "cryptsvc"... Successful.
Setting service "cryptsvc" start mode to: "Automatic"... Already set to correct state.
Deleting: "C:\Windows\system32\catroot2"... Failed. Unable to lock access rights for deletion or directory is not empty.
Retrying with rd.exe... Return code: 2
Windows Vista/7 Detected...
Resetting BITS service to the default security descriptor...
Registering atl.dll... Success.
Registering urlmon.dll... Success.
Registering mshtml.dll... Success.
Registering shdocvw.dll... Success.
Registering browseui.dll... Success.
Registering jscript.dll... Success.
Registering vbscript.dll... Success.
Registering scrrun.dll... Success.
Registering msxml.dll... Success.
Registering msxml3.dll... Success.
Registering msxml6.dll... Success.
Registering actxprxy.dll... Success.
Registering softpub.dll... Success.
Registering wintrust.dll... Success.
Registering dssenh.dll... Success.
Registering rsaenh.dll... Success.
Registering gpkcsp.dll... Success.
Registering sccbase.dll... Success.
Registering slbcsp.dll... Success.
Registering cryptdlg.dll... Success.
Registering oleaut32.dll... Error: 0x80070005 - Access Denied
Retrying with Regsvr32... Completed with exit code: 0
Registering ole32.dll... Error: 0x80070005 - Access Denied
Retrying with Regsvr32... Completed with exit code: 0
Registering shell32.dll... Success.
Registering initpki.dll (this one usually takes a while)... Success.
Registering wuapi.dll... Error: 0x80070005 - Access Denied
Retrying with Regsvr32... Completed with exit code: 0
Registering wuaueng.dll... Success.
Registering wuaueng1.dll... Success.
Registering wucltui.dll... Success.
Registering wups.dll... Error: 0x80070005 - Access Denied
Retrying with Regsvr32... Completed with exit code: 0
Registering wups2.dll... Success.
Registering wuweb.dll... Success.
Registering qmgr.dll... Success.
Registering qmgrprxy.dll... Error: 0x80070005 - Access Denied
Retrying with Regsvr32... Completed with exit code: 0
Registering wucltux.dll... Success.
Registering muweb.dll... Success.
Registering wuwebv.dll... Error: 0x80070005 - Access Denied
Retrying with Regsvr32... Completed with exit code: 0
Deleting registry key "HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Group Policy Objects\LocalUser\Software\Microsoft\Windows\CurrentVersion\Policies\WindowsUpdate\DisableWindowsUpdateAccess"... Key/Value does not exist.
Deleting registry key "HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\ExplorerNoWindowsUpdate"... Key/Value does not exist.
Deleting registry key "HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\ExplorerNoWindowsUpdate"... Key/Value does not exist.
Deleting registry key "HKEY_LOCAL_MACHINE\Software\Policies\Microsoft\Windows\WindowsUpdate"... Key/Value does not exist.
Deleting registry key "HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\WindowsUpdate"... Key/Value does not exist.
Deleting registry key "HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\ExplorerNoDevMgrUpdate"... Key/Value does not exist.
Deleting registry key "HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\WindowsUpdateDisableWindowsUpdateAccess"... Key/Value does not exist.
Deleting registry key "HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\ExplorerNoWindowsUpdate"... Key/Value does not exist.
Writing to registry: "HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\MainNoUpdateCheck"... Successful.
Writing to registry: "HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate\AUNoAutoUpdate"... Successful.
Writing to registry: "HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate\AUAUOptions"... Successful.
Writing to registry: "HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate\AUScheduledInstallDay"... Successful.
Writing to registry: "HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate\AUScheduledInstallTime"... Successful.
Writing to registry: "HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate\AUNoAutoRebootWithLoggedOnUsers"... Successful.
Writing to registry: "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto UpdateNoAutoUpdate"... Successful.
Writing to registry: "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto UpdateAUOptions"... Successful.
Writing to registry: "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto UpdateScheduledInstallDay"... Successful.
Writing to registry: "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto UpdateScheduledInstallTime"... Successful.
Writing to registry: "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto UpdateNoAutoRebootWithLoggedOnUsers"... Successful.
Deleting registry key "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto UpdateLastWaitTimeout"... Key/Value does not exist.
Deleting registry key "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto UpdateDetectionStartTime"... Key/Value does not exist.
Deleting registry key "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto UpdateNextDetectionTime"... Key/Value does not exist.
Deleting registry key "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate\Auto UpdateScheduledInstallDate"... Key/Value does not exist.
Setting service "RpCss" start mode to: "Automatic"... Already set to correct state.
Setting service "DcomLaunch" start mode to: "Automatic"... Already set to correct state.
Setting service "EventSystem" start mode to: "Automatic"... Already set to correct state.
Starting service: "DcomLaunch"... Successful.
Starting service: "RpCss"... Successful.
Starting service: "bits"... Service "bits" does not exist.
Starting service: "wuauserv"... Service "wuauserv" does not exist.
Starting service: "cryptsvc"... Successful.
============= Windows Update Services Repair Complete ==============
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
~~~~~~~~ CAT Summary Log End - Date: 2012.07.05 @ 2006 hrs ~~~~~~~~
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
---------------------------------------------------------------------
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July 5th, 2012 2:04pm
Hi,
I notice Background Intelligent Transfer Service (BITS) doesn't exist as well. I suspect the computer is infected by virus. Please use your security software to scan the computer in Safe Mode first. Meanwhile, please check if the following
registries are available.
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\wuauserv
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\BITS
If these two registries doesn't exist, you may need to export them from the health computer and then import them on your problematic computer.
Niki Han
TechNet Community Support
July 6th, 2012 4:42am
Go to Start / All Programs / Accessories. Right Click the 'Command Prompt' item and click the 'Run As Administrator' option. In the Command Prompt window, Paste the following command.
REGSVR32 %SYSTEMROOT%\SYSTEM32\WUAUENG.DLL
Niki Han
TechNet Community Support
July 10th, 2012 3:52am
Go to Start / All Programs / Accessories. Right Click the 'Command Prompt' item and click the 'Run As Administrator' option. In the Command Prompt window, Paste the following command.
REGSVR32 %SYSTEMROOT%\SYSTEM32\WUAUENG.DLL
Niki Han
TechNet Community Support
Free Windows Admin Tool Kit Click here and download it now
July 10th, 2012 3:52am
iam missing those files
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\wuauserv
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\BITS
where i can get them?
July 11th, 2012 6:18am
After performing this function, I get the message "Some updates not installed" "Error found code 80246008". Do you know what is causing this? My Windows firewal is also disabled. I just cleaned out ZeroAccess Trojan with HitmanPro.
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August 3rd, 2012 8:10pm
We used the below
We also copied the HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\wuauserv registry entries from a working computer and run REGSVR32 %SYSTEMROOT%\SYSTEM32\WUAUENG.DLL
The service was back, however we still got an error message which we had also recenlty resolved on another PC and that was a corrupt software distribution repositry. So we ran the following command.
Net stop wuauserv
cd %systemroot%Ren SoftwareDistribution SoftwareDistribution.oldNet start wuauserv
Started the Windows update service and checked that Windows update was working.
And just when I thought it was all over, once it had gone and gathered the list of updates to download it decided to fail. BITS was also missing, I'd missed it entirely, had to run the following command to re-create the service and the start it up.
sc create BITS binpath= "c:\windows\system32\svchost.exe -k netsvcs" start= delayed-auto
Now it seems to be working.
August 9th, 2012 7:40pm
After copying the HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\wuauserv registry entries from a working computer and running REGSVR32 %SYSTEMROOT%\SYSTEM32\WUAUENG.DLL, everything is working again!
Thank you!!!!
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August 11th, 2012 10:23am
We used the below
We also copied the HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\wuauserv registry entries from a working computer and run REGSVR32 %SYSTEMROOT%\SYSTEM32\WUAUENG.DLL
The service was back, however we still got an error message which we had also recenlty resolved on another PC and that was a corrupt software distribution repositry. So we ran the following command.
cd %systemroot%Ren SoftwareDistribution SoftwareDistribution.oldNet start wuauservNet stop wuauserv
Started the Windows update service and checked that Windows update was working.
And just when I thought it was all over, once it had gone and gathered the list of updates to download it decided to fail. BITS was also missing, I'd missed it entirely, had to run the following command to re-create the service and the start it up.
sc create BITS binpath= "c:\windows\system32\svchost.exe -k netsvcs" start= delayed-auto
Now it seems to be working.
August 11th, 2012 6:59pm
Hi Dave, I just had exactly the same issue, also following an infection from Zeroaccess
did YOu find a solution?
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August 19th, 2012 8:18pm