Windows Update Error
i've been having trouble for the past while, trying to launch a game i keep getting an error, CRITICAL ERROR: Error loading DLL: Game.dllerror code 14001, the application has failed to start because itsside-by-side configuration is incorrect. Please see the application eventlog or use the command-line sxstrace.exe tool for more detail.i've tried re-installing the game, re-installing video drivers, then all of a sudden, i get a windows update for my video card, i think hey!!! that's convenient.......and then the update fails, and i've tried running the update 4 times and it keeps failing....error code 80070103....... anyone have any thoughts or suggestions?
November 5th, 2009 5:57am

Hi, Before going any further, I would like to know what Game cannot load. To troubleshoot this issue, I suggest downloading and installing the Microsoft Visual C++ 2005 Redistributable Package first. http://www.microsoft.com/Downloads/details.aspx?FamilyID=32bc1bee-a3f9-4c13-9c99-220b62a191ee&displaylang=en As for the 80070103 error, I would like to explain that this error happens because the driver update is already installed on your computer or a driver that has a lower compatibility rating than one you already have installed. Drivers on the Windows Update site are directly provided by hardware manufacturers. Microsoft tests drivers in various environments before they are published. However, we cannot guarantee all drivers will work on all hardware platforms as there are too many different models, although their hardware ID are the same as the standard version. Please install the driver update from Manfactuerer's website directly. If the game issue persists, you can collect Screenshot of the error and upload it to the http://skydrive.live.com/ using your Live ID and I will check it: Screenshot ======== 1. If the error message appears, press the Print Screen key (PrtScn) on your keyboard. 2. Click the "Start" menu, type "mspaint" in the Search Bar and Press Enter. 3. In the Paint program, click the "Edit" menu, click "Paste", click the "File" menu, and click "Save". 4. The "Save As" dialogue box will appear. Type a file name in the "File name:" box, for example: "screenshot". 5. Make sure "JPEG (*.JPG;*.JPEG;*.JPE;*.JFIF)" is selected in the "Save as type" box, click Desktop on the left pane and then click "Save". Hope it helps.Vivian Xing - MSFT
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November 6th, 2009 8:54am

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