Windows Task Manager Memory Speed indicator

hi

i use 2 ram with bus 1600 MHz but in windows 8.1 Task manager in Performance Tab show me memory speed is 20300MHz

why ?

it is a bug of windows????

please help me

February 25th, 2015 5:13pm

can you reboot and check ?
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February 26th, 2015 8:08pm

Hello Ehsan Mokhtari,

Please take the following steps for troubleshooting:
1. Use the CPU-Z tool to check the RAM
https://technet.microsoft.com/en-us/magazine/ff626495.aspx
2. Try to use the RAM in other Windows 8.1 computers and check if the issue still exists.
3. Run the Memory Diagnostics Tool
a.      Press Windows key and X key together, click on Control Panel.
b.      Select the System and Security in the Control Panel.
c.       Open the Administrator Tool, it is the last option under System and Security.
d.      In the administrative tools window opened you have a show list of options from which click open the 'Windows memory diagnostic'.

Best regards,
Fangzhou CHEN

February 27th, 2015 4:47am

Hello Ehsan Mokhtari,

Please take the following steps for troubleshooting:
1. Use the CPU-Z tool to check the RAM
https://technet.microsoft.com/en-us/magazine/ff626495.aspx
2. Try to use the RAM in other Windows 8.1 computers and check if the issue still exists.
3. Run the Memory Diagnostics Tool
a.      Press Windows key and X key together, click on Control Panel.
b.      Select the System and Security in the Control Panel.
c.       Open the Administrator Tool, it is the last option under System and Security.
d.      In the administrative tools window opened you have a show list of options from which click open the 'Windows memory diagnostic'.

Best regards,
Fangzho

Free Windows Admin Tool Kit Click here and download it now
February 27th, 2015 12:57pm

Have you attempted to update your BIOS or contacted Sony about the improperly reported frequency? As this information is passed through the system firmware to Windows, I suspect that the improper reporting may be a firmware issue.

Brandon
Windows Outreach Team- IT Pro
Windows for IT Pros on TechNet

March 9th, 2015 11:00am

Also, if you have run CPU-Z, please post a screenshot of the results to show us if the improperly reported memory speed is seen by other software, or only by Task Manager.

Brandon
Windows Outreach Team- IT Pro
Windows for IT Pros on TechNet

Free Windows Admin Tool Kit Click here and download it now
March 9th, 2015 11:02am

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