Hello, I am trying to upgrade my Windows 8 to Windows 8.1 with Windows Store. But Store refuses to let me download, saying I do not have administrator rights. I am with an administrator account and a ms account login. But it still doesn't let me. I put UACs at minimum. I tried creating a new admin account, same problem. With the integrated account Administrator, which was desactivated, I can't access Store at all. I did all the updates, I ran a MS FixIt utility to checkproblems with Windows update, it fixed nothing.....

How can I upgrade to Windows8.1? Actually my question should be, how do I give myself the rights to do it?

I am really not happy of not having rights on my own machine.

Thank you for your help. I am really lost here :)

 

• Edited by NoraDimi Sunday, January 26, 2014 12:37 PM

Hello, I am trying to upgrade my Windows 8 to Windows 8.1 with Windows Store. But Store refuses to let me download, saying I do not have administrator rights. I am with an administrator account and a ms account login. But it still doesn't let me. I put UACs at minimum. I tried creating a new admin account, same problem. With the integrated account Administrator, which was desactivated, I can't access Store at all. I did all the updates, I ran a MS FixIt utility to checkproblems with Windows update, it fixed nothing.....

How can I upgrade to Windows8.1? Actually my question should be, how do I give myself the rights to do it?

I am really not happy of not having rights on my own machine.

Thank you for your help. I am really lost here :)

 

Hi. I am having the exact same problem.  My laptop is new and I only set it up yesterday and I am an administrator and it won't allow me to update.

Hello, HStar123,

my laptop is also brand new, a Dell. Do you think it is a problem with the passwords on the bios itself? I have been on that for a week now! What have you tried?  

Yes mine is Dell too.  Its an Inspiron 15 3521.  I don't know what to try, I've been searching around for solutions but can't find anything.  Have you tried anything?  I might consider reinstalling everything if it persists

I also have a dell and am having the same problem

For the record, my laptop is a Dell Inspiron 15R 5537. I did go through an entire reinstall of everything but ended up with the same result. My next stop is to contact Dell directly.

Well theres no point me trying to reinstall everything.  I will probably contact Dell or Windows.

Has anyone found an answer? Having same exact issues on my new Dell XPS Touch 27

• Proposed as answer by KBernardi 18 hours 13 minutes ago

Just disconnect the ethernet cable- it will fix it!

Try this it worked for me

First, find where all the updates for windows are listed.  Go to Control Panel ---> Programs.  Then under Programs and Features, you'll see a link called "View Installed Updates".  Under Microsoft Windows, scroll until you find KB2871389.  Uninstall it, and then accept the prompt to reboot your computer.

Now, login under your account (that has admin privileges) and then go to the corner until the floating menu comes up and choose settings.  From settings choose change PC settings at the bottom.  Then, click on "windows update" at the bottom of the right hand side of your screen.  Check for updates now and it will take a few minutes, but they will find one (KB2871389).  There is a message telling you that it will download automatically in a few days, but ignore that, click on the link for one important update, and choose install now (or some such thing). 
Log in on an admin account, go to the store, choose the 8.1 update, and now, no admin problems.

• Proposed as answer by HStar123 17 hours 9 minutes ago