Windows Store 8.1 won't open when user profile is redirected to another disk

Hello,

I bumped into an interesting issue lately.

While trying to redirect my user profile to a separate disk, lets say D, Windows Metro Apps including WinStore stopped from working. They launch and after the initial application screen it minimizes. Pressing the application it comes up for 1-2 seconds and then minimizes again. From what is seems the app did not load anything and it is still on the launch screen.

This is with a domain user.

On the same machine the user that has its profile on C everything works fine.

I tried the same user on a different machine without redirecting its profile (leaving it on its default location C), and everything works fine.

I tried the same thing on at least 5 machines, fresh installed and with nothing else installed and the same thing happened.

I run a few things I found around, wsreset, checkdisk, a command with develomentmode or something like that but no go.

Any one else had the same issue?

March 17th, 2015 6:19am

Hi John ,

How did you redirect the profile ?From the properties or something else as the link posted .If it is possible ,please share the exact steps you have done here ,we will make a test .

"This is with a domain user."
Do you mean the local account won`t take the same symptom ?

Considering you have redirected the user profile ,this may result in several issues ,it is not recommended to do this .
Here is a link for reference  :
Relocation of the Users directory and the ProgramData directory to a drive other than the drive that contains the Windows directory
https://support.microsoft.com/en-us/kb/949977

"These settings should be used only in a test environment. By changing the default location of the user profile directories or program data folders to a volume other than the System volume, you cannot service your Windows installation. Any updates, fixes, or service packs cannot be applied to the installation. Microsoft recommends that you do not change the location of the user profile directories or program data folders. This is especially true for Windows Store apps. Changing the location of %programdata% will cause errors when you install, uninstall, or update these apps. "
Best r

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March 18th, 2015 4:02am

Hello MeipoXu,

I do not know to be honest because the whole process is done automatically through VMware View.

I did have a similar issue with the Protected Mode of IE11, that had something to do with the integrity level of the second disk and the process of IE.

March 24th, 2015 7:05am

Hi John.Tsi,

"I do not know to be honest because the whole process is done automatically through VMware View"
I tried to redirect my profile to the D as the screenshot posted before and I still can open the Windows Store.Your situation may be a little different .Since there is no chance to test the issue ,it is really hard to understand your issue.
Considering the windows store will work without redirecting the user profile and there maybe something wrong with the windows store when we use the profile as the link explained .It is recommended to use the default profile location if it is possible.

Best regards

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March 24th, 2015 10:36pm

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