Please start the command prompt (cmd.exe) with admin rights [1] and run sfc [2]: sfc.exe /scannow Is it able to find and repair broken files (create the txt file shown under [2] and look if all files are restored)? Are you now able to start the Security center? The best option is to backup all data and install the Windows again, because you don't know which changes the malware made. best regards André [1] http://windows.microsoft.com/en-US/windows7/How-do-I-run-an-application-once-with-a-full-administrator-access-token [2] http://support.microsoft.com/kb/929833"A programmer is just a tool which converts caffeine into code" Want to install RSAT on Windows 7 Sp1? Check my HowTo: http://www.msfn.org/board/index.php?showtopic=150221

My brother in law's laptop had some malware which I have gotten rid of. After I cleaned it up I went to start his Security Center since the Action Center (windows 7) said that Windows Security Center Service is turned off. When I click "turn on now" it says it cannot be started. I tried doing it manually by going into services and clicking on Security Center, but it isn't there. My laptop is also Win7 and I confirmed that it is normally there but on his it is missing. Is there a way to install it or fix the problem? Any help or advice would be much appreciated. Thank you.

"verification 100% complete" "Windows Resource Protection did not find any integrity violation." Still can't start Security Center. Unfortunately I can't re-install windows as he can't find the backup discs that came with the computer. I've got plenty of protection on it now, hopefully this time around he'll listen when I tell him to update and scan regularly. What are his chances with malware/virus/spyware protection but no security center? Thank you for your help. Merydeth

"verification 100% complete" "Windows Resource Protection did not find any integrity violation." Still can't start Security Center. What happens when you run net start wscsvc from a command prompt with admin rights? André "A programmer is just a tool which converts caffeine into code" Want to install RSAT on Windows 7 Sp1? Check my HowTo: http://www.msfn.org/board/index.php?showtopic=150221

Hi, Actually, the officially recommended method is still to format and re-install the compromised computer from a known good build (i.e. operating system CD + all security patches while disconnected from the network). For more information on hacking, please see these links: Help: I Got Hacked. Now What Do I Do? http://www.microsoft.com/technet/community/columns/secmgmt/sm0504.mspx Help: I Got Hacked. Now What Do I Do? Part II http://www.microsoft.com/technet/community/columns/secmgmt/sm0704.mspx How A Criminal Might Infiltrate Your Network http://www.microsoft.com/technet/technetmag/issues/2005/01/AnatomyofaHack/default.aspx Malicious Software Removal Tool http://www.microsoft.com/security/malwareremove/default.mspx The Day After: Your First Reponse To A Security Breach http://www.microsoft.com/technet/technetmag/issues/2005/01/IncidentResponse 4. You can also contact your antivirus vendor for assistance with identifying or removing virus or worm infections. If you need more help with virus-related issues, contact Microsoft Product Support Services. For support within the United States and Canada, call toll-free (866) PCSAFETY (727-2338). For support outside the United States and Canada, visit the Product Support Services Web page (http://support.microsoft.com/?pr=SecurityHome). I hope this helps. Thank you for your time and cooperation! (Please note that the newsgroups are staffed weekdays by Microsoft Support professionals to answer your non-urgent, break/fix systems and applications questions. Our goal is to provide 24 hour response to all questions. If this response time does not meet your needs, please contact Customer Service and Support (CSS) for more immediate assistance. For more information on available CSS services, please click here: http://support.microsoft.com/default.aspx?scid=fh;EN-US;OfferProPhone#faq607.) Regards, Sabrina This posting is provided "AS IS" with no warranties or guarantees, and confers no rights. |Please remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

It just says "the service name is invalid" "more help is available by typing net helpmsg 2185." but that doesn't do anything either

Search the Disks, backup his personal data to an external drive and install Windows again. The malware has damaged too much."A programmer is just a tool which converts caffeine into code" Want to install RSAT on Windows 7 Sp1? Check my HowTo: http://www.msfn.org/board/index.php?showtopic=150221

I realize this topic is a bit old, but the following solution worked for my Win7 client experiencing this issue after being infected with a fake AV. Essentially the virus/malware blows out the wscsvc registry entry. If you export it from a working W7 machine and import/merge it to your registry, you should get the Security Center service back upon restart. Start-->Run... Type: regedit and hit enter Navigate to Computer\HKEY_LoCAL_MACHINE\SYSTEM\CurrentControlSet\services\wscsvc If you don't see that key, then you have a similar issue to mine. Just import the wscsvc registry entry as described below. This person hosts a version both x64 and x86: http://cid-9fb18a384ebfc662.office.live.com/self.aspx/.Documents/wscsvc%5E564%5E6.zip?sa=59322391#resId/9FB18A384EBFC662!139 The solution was originally posted by Niki Han at: http://social.technet.microsoft.com/Forums/en-US/w7itprosecurity/thread/084209d7-81c7-47f5-85e4-1eb532bac8ba I realize this is probably too late for the OP, but it may help someone down the road.

Thanks nizbot - this registry add worked a charm. My scenario; - My Security Centre service was missing - An admin-level cmd prompt 'net start wscsvc' would get error 2185. - The registry had a blank entry for the wscsvc entry - All AV / malware scans revealed nothing (was a day-old laptop)