Outlook 2007 Sp2 installed and working normally.Windows search has mails indexed but no previews and click to open produces error messageUnable to open this internet shortcut. Protocol "mapi" does not have a registered programSearch trooubleshooter finds no problemsAny ideas?

Hi,Can't you previewa specific email or all emails indexed? Does this issue only occur while searching email in Outlook 2007? Does it work normally before installing Outlook 2007 SP2? If it is the case, I would like to suggest you rolling back tothe previous time then reinstall Outlook 2007 SP2 again, this may be caused by incorrect installation. Best Regards.Dale Qiao

Need to edit registry settings after taking a backup. Add the new key as follows: Location : [HKEY_LOCAL_MACHINE\Software\Classes\mapi] New Key : ShellFolder Binary Value : {89D83576-6BD1-4c86-9454-BEB04E94C819}Steps to follow:To take Backup:Go to Start >> run >> type regedit and hit enter.Once the registry editor launches, click on File >> Export >> Save the file.To add new entry:In registry editor, navigate to [HKEY_LOCAL_MACHINE\Software\Classes\mapi]On the right panel, right click >> New >> Key >> Enter "ShellFolder"Then once the key is created, right click on "ShellFolder" >> Modify Binary Data >> Enter "{89D83576-6BD1-4c86-9454-BEB04E94C819}" without quotes.This will fix the issue.