running Windows XP IE8 scan indicates severe issue that it cannot clean and when you select more info option message appears that saysOne Care site is temporarily down. occured twice in the last 2 weeks1 person needs an answerI do too

Hi Trex2561, I would suggest you to run an online virus scanto verify if your computer is infected and check if you can clean the infection. Access the link below to run an online virus scan.http://safety.live.com You may also contact Microsoft Live Onecare Support to ccheck if you need to install the updates for the software to clean the infection. Link to contact Microsoft Live OneCare Support:http://onecare.live.com/standard/en-us/support/default.htm Hope this helps. Let us know the results. Thanks and Regards, Srinivas RMicrosoft Support.Visit our Microsoft Answers Feedback Forum and let us know what you think.