Windows Journal in Windows 7 Crashing - Please help
Hi, I have just bought a Fujitsu T4310 Tablet PC running Win7 Home Edition. A brand new PC and the Windows Journal was working. I could print from Adobe 9 to Journal Note Writer to produce .jnt file. Like wise I could do that from IE8. The minute I installed Firefox and print from a page that required Adobe Flash (10.x) it crashed the Jounal with the following event ID 1000 and additional information: The fault module is c:\windows\system32\msvcrt.dll and Exception code is 0xc0000005, which should means access violation. Right? After that I could not get Journal to open up on a blank page. Every time I open it, it crashed. I tried to use Journal.exe /repairnotewriter in the Windows Journal's directory and it restored the Journal Note Writer printer driver but it still did not work. I have tried to re-register NBDoc.dll using Regsvr32 and it made no difference. I have tried to use system restore to restore to a point I explicitly created when I know Journal was working. But the restore does not solve this problem. However, when I tried to get Journal.exe to open an existing .jnt file, the same dialog box came up saying that it has to close the program. The same Event ID exception code, same fault offset generated pointing to MSVCRT.DLL. But the program did not shut down but it render the .jnt properly and it then behaves like normal until I open another JNT file. This is my 3rd time to do a factory restore and I am rather annoy of this brittle piece of software. The only thing I know of how to restore it to work is by factory restore. That is bad particularly Win7 is touted to be more robust than my humble Tablet XP. My trusty P1510 sitting next to this shiny T4310 still have the Journal Note Writer working. I also noticed some Event Log Error (ID=1) "FjEvents.exe: Error accessing registry". Does anyone know what this is? Even Microsoft does not know anything about this. Can anyone please help? Thanks. Leon
May 12th, 2010 6:57pm

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