Hi, Having problems installing sage 50 accounts 2013. it fails the install with the error message: error 1723. there is a problem with the windows installer package. A DLL required for this install to complete could not be run. Things I have tried while troubleshooting: 1. the old windows installer cleaup utility 2. different profile (local admin account) 3. completly wiped and reloaded via OEM disks (windows 7 32bit) 4. different install directory 5. deleted all temp files 6. firewall disabled and AV software uninstalled 7. UAC disabled 8. sfs /scannow shows no errors 9. tried running the installer from desktop, cd rom and network share these are all Lenovo g550's running windows 7 32bit. I have successfully installed it on 4 other machines on the network. My brain is fried trying to figure this problem out, any help at all would be appreciated! Thanks

Try running microsoft fixit http://support.microsoft.com/mats/Program_Install_and_Uninstall

Hi, I would verify if other programs installation failed with this error. If so, please check if PRC service work properly. In addition, you may contact the sage support for assistance.Tracy Cai TechNet Community Support

Hi, I would verify if other programs installation failed with this error. If so, please check if PRC service work properly. In addition, you may contact the sage support for assistance.Tracy Cai TechNet Community Support