Windows Installe Problem
When I start-up my computer the Windows Installer keeps trying to install a "Fax" application that I don't have. System tells me to please wait while Windows configures FAX, then "the feature you are trying to use is on CD-ROM or other removeable disk that is not available. Insert the "Fax" Disk and click OK. Use source: '1'. I've tried every disk I can think of that might have some kind of FAX application but I get the same response..."The Path '1' cannot be found. Verify that you have access to this location and try again, or try to find the installation package "FAX MSI" in a folder from which you can install product FAX". When I try to get something loaded I get; "FAX - Error 1706. No valid source could be found for product FAX. Windows installer cannot continue." I don't use any FAX applications and I've uninstalled every FAX application on my computer but it still tries to install. What do I have to do to stop this?1 person needs an answerI do too
January 2nd, 2011 6:09pm

Hi ghowanec,1. Since when are you facing this issue?2. Were there any changes made prior to this issue?Step 1:Check for the issue in Safe Mode.In Safe Mode you will have access to basic drivers and system files. A description of the Safe Mode Boot options in Windows XP: http://support.microsoft.com/kb/315222Let us know if the issue does not persist in Safe Mode we shall proceed with further troubleshooting.Step 2:If the issue still persists, uninstall and printer software and then re-install it and then check for the issue.Regards,Manasa P – Microsoft Support.
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January 3rd, 2011 12:35pm

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