Since before I removed the conflicter worm, nothing happens when I click on Windows Help and Support. How do I get it back? I have tried clicking on winhlp32.exe and help.exe in the windows folder and neither of these does what the Help and Support used to do from the start menu. Winhlp32.exe allows me to open a selection of help files, but there is no index, like there was with the Help and Support program. Is there some way I can restore it from my original CD, circa 2002. I now have all the updates to SP3. Please help!

Hi Bear’s Pal,Which antivirus software have you used to remove the virus from your machine?Let’s follow these methods & check if it helps.Method 1You may try to re-register the HHCTRL.OCX file & check if the issue persists.Click on Start > Run and type ‘regsvr32HHCTRL.OCX’ in the open box & press OK.Method 2Make sure that the Help and Support Service is running correctly. a. Click on Start > Run and type ‘services.msc’ in the open box & press Okb. Navigate to the Help and Support Service, double click on it to open.3. Make sure the "Startup Type" says "Automatic". If it doesn't, use the drop down menu to change it and start the service.Method 3You may run System File Checker [SFC] scan on the computer which will replace the missing or corrupt files & check if the issue persists.a. Type ‘cmd’ in start > run box. Right click on cmd in the Program list and then select the option Run as administrator.b. Type the following command, and then press ENTER: sfc /scannowFor more information refer this link.Description of Windows XP and Windows Server 2003 System File Checker (Sfc.exe)Hope the information helps. Please post back and let us know.RegardsDebleena SMicrosoft Answers Support EngineerVisit our Microsoft Answers Feedback Forum and let us know what you think.