right clicking on desktop causes error message and closes windows explorer

Hi emjayar, ·Is this the exact dll file error you are receiving?·Do you receive any error codes with the error message?·Do you have any security software installed on your computer?·What is the service pack installed? 1. Check the status by booting the computer in safe mode:Here are the steps to boot the computer in safe mode:a. Restart the computer and press and hold F8 key (Press and hold f8 key before the windows logo).b. From the advanced boot option select ‘Safe mode’. 2. I would also suggest you to run a virus scan on your computer. Here is a Microsoft online virus scan link:http://onecare.live.com/site/en-us/default.htm Regards:Samhrutha G S - Microsoft Support.Visit our Microsoft Answers Feedback Forum and let us know what you think.