When I open videos I get an error that ultimatley forces me to close explore.exe and restart it. This issue is on my desktop and laptop as well.Specs:XP Pro SP3i7 930 2.8 (OC 3.8)DDR3 16001000W Corsair PSU5 300 GB WD Raptors

Hi Brian Muso,1. Do you have Windows XP on both laptop and desktop?2. What is the exact error message you get when the windows explorer crashes?Put the computer in a clean boot state and then check for the issue.a. Putting your system in clean boot state helps in identifying if any third party applications or startup items are causing the issue.b. If yes, you may have to contact the program manufacturer for any updates or uninstall and re-install the program.Refer the following Microsoft KB article for more information on how to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7:How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7?http://support.microsoft.com/kb/929135Note: After troubleshooting, make sure to put the computer to start as usual as mentioned in Step 7 in the above KB article. If both laptop and desktop run XP, then may post your query in XP Forums for further assistance:http://social.answers.microsoft.com/Forums/en-US/xpperformance/threadsRegards, Manasa P – Microsoft Support.

Do you have any Codec Packs installed? If yes, remove them.@Manasa please move it into the XP forums."A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/