Windows Error Signature -- Blue Screen on my PC forcing me to restart
I use Windows XP. I received this Windows Error Signature forcing me to restart. Need help to understand this problem and how to resolve this issue so it doesn't happen again. Help!!!Error Message:BCCode: 24 BCP1: 001902FE BCP2: BACEF940 BCP3: BACEF63C BCP4: BA5DC8CA OSVer: 5_1_2600 SP: 2_0 Product: 256_1 Any hep would be greatly appreciated!
January 13th, 2011 2:15pm

Hi EcoCW, To narrow down on the issue, I would suggest you to provide us the below information: ·Is this the complete error message you are receiving?·What is the service pack installed on your computer?·When did you receive this error message?·Is it when working with particular application or program?·Do you remember any recent changes made on your computer prior to the issue?·Also, let us know the make and model number of the computer. Remove all the external devices connected to your computer like printers scanner and external USB devices and restart the computer and check the results. Also check the behavior by booting the computer in safe mode, to boot the computer in safe mode:a. Restart the computer and press and hold F8 key (Press and hold f8 key before the windows logo).b. From the advanced boot option select ‘Safe mode’. Regards:Samhrutha G S - Microsoft Support.Visit our Microsoft Answers Feedback Forum and let us know what you think.
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January 14th, 2011 9:18am

Thank you Samhrutha for your response. Let me answer your questions:This is the complete error message I am receiving I have XP on my system, Version 2002, with a service pack 2 on my computer I received this message yesterday and once before a few days ago Both times it happened I had either a flash drive in my USB or a external hard drive connected to my USBI don't remember any changes made to my computer of late. Everything is just as it has been for monthsI run Intel (R) Pentium (R) M processor 2.13Ghz, 787 MHx, 2.00 GB of Ram My computer is a XPS Dell laptop Service Tag F1B5981 Thank you for your insight!!
January 14th, 2011 1:39pm

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