Windows Device encryption won't complete

Hey,

Since I 'm from Germany I apologize that my screenshots are only on German ....

Ok, my Problem is that my Dell Venue 11 Pro Model 7140 do not encrypt my Disk. The Device has Win 8.1 installed no pro or Enterprise. I have 2 articles read and some tips but unfortunately without success . Even a new installation of Windows does not correct my Problem.

Thanks!

March 26th, 2015 5:24pm

Hi,

We need more information for analysis your issue. Did you mean Bitlocker Encryption? BitLocker Drive Encryption is a data protection feature available in Windows 8 Pro, Windows 8 Enterprise.

For detailed information about the its requirement, please read this FAQ article:

BitLocker Frequently Asked Questions (FAQ)

https://technet.microsoft.com/en-us/library/hh831507.aspx#BKMK_HSRequirements

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March 27th, 2015 2:21am

Hi,

i mean the encrytion in the System info, from PC Settings there stand that the encryption are currently temporarily interrupted.

Thanks

March 28th, 2015 6:50am

Hi,

It's still unclear. Could you give us more detailed description or screenshot to show your issue?

System info only include these information:

Windows edition
System
Computer name, domain, and workgroup settings
Windows activation

There is no any information pointing to encryption. Look forward to receive your feedback.

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March 31st, 2015 4:30am

Ok, i couldnt post Pictures because i become a message thats Need to verify my account...

I have now a clean Windows 8.1 Pro 64 Bit installed and if i would start the Bitlocker encryption of drive C i become the error "On this computer to enter a BitLocker recovery password is not supported at launch. Ask the administrator to configure the Windows Recovery Environment to use Bitlocker" if i start the Recovery from Windows and there really no Option fr extra Settings. Only Boot into UEFI, reboot and safe boot.

The Computer is a Dell venue 11 Pro 7140 with Core M, TPM 2.0. I use only a standart Workgroup at home with no extras

Windows is already online activated.

Thanks!

April 1st, 2015 3:43pm

If you are being told you cant post a link, or embed a picture (or any other restriction) you just need to post to this thread saying your account has not been validated
Look for the verify your account thread that is stuck to the top of the page.
http://social.technet.microsoft.com/Forums/en-US/home?forum=reportabug
Read more here http://social.technet.microsoft.com/Forums/windows/en-US/9fe32cfb-ed1c-4b9d-93d9-7ff32b0106a3/verify-your-account-16?forum=reportabug
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April 1st, 2015 9:23pm

April 3rd, 2015 7:07am

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April 3rd, 2015 7:08am

Ok, everybody i have complete the ecryption and now i would like to save the TPM Key to my Microsoft Account but no Option available by save the key....

EDIT: I use now Windows 8.1 no Pro or Enterprise

  • Edited by Gnibbock 13 hours 53 minutes ago
April 4th, 2015 1:19pm

Ok, everybody i have complete the ecryption and now i would like to save the TPM Key to my Microsoft Account but no Option available by save the key....

EDIT: I use now Windows 8.1 no Pro or Enterprise

  • Edited by Gnibbock Saturday, April 04, 2015 5:27 PM
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April 4th, 2015 5:17pm

Ok, everybody i have complete the ecryption and now i would like to save the TPM Key to my Microsoft Account but no Option available by save the key....

EDIT: I use now Windows 8.1 no Pro or Enterprise

  • Edited by Gnibbock Saturday, April 04, 2015 5:27 PM
April 4th, 2015 5:17pm

Please clarify your operating system version by posting a screenshot of System or System Information. If your computer does indeed use Windows 8.1 (and not Windows 8.1 Professional or Windows 8.1 Enterprise), you should not be able to enable BitLocker. See the BitLocker Frequently Asked Questions (FAQ) on the TechNet Library.

Brandon
Windows Outreach Team- IT Pro
Windows for IT Pros on TechNet

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April 7th, 2015 4:30pm

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