I would be playing league, or just browsing the internet and it would freeze. During the freezes I can't do anything. Ctrl+ALt+Del does nothing and the only way to fix the freeze is to restart the computer. I finally got tired of it happening many times a day so i reset the computer. Now it is using windows 8 not 8.1. But also in addition to freezing, every time I open an application such as internet explorer or control panel the application goes into not responding and then freezes the computer. I have also tried to install the windows 8 updates to windows 8.1 but it says failed to configure updates reverting changes and then restarts the computer.

• Edited by Xayne Levy Sunday, July 26, 2015 4:32 AM

Hi,

Would you please check the event log (Windows log\System) to see the error about this issue.

Post back the detailed error message in event log.

Regarding to current information, this issue can be caused by virus or out of date driver.

Please find the latest driver update on manufacturer's website for your computer model, then you can also try to scan virus in Safe mode to see if we can fix this issue.

Keep post.