I tried to load the latest Norton Security on my pc with Windows 8. I can no longer connect to the internet. I have "internet access" which means the connection is working but I get the error that Windows cannot find Proxy Settings. I want to connect to Fireflox but it gives me an error: "Couldn't load XPCOM".

I tried to load the latest Norton Security on my pc with Windows 8. I can no longer connect to the internet. I have "internet access" which means the connection is working but I get the error that Windows cannot find Proxy Settings. I want to connect to Fireflox but it gives me an error: "Couldn't load XPCOM".

Sorry for the trouble. Have you tried disabling Norton firewall to check if its working fine? If not, please visit https://support.norton.com/sp/en/us/home/current/solutions/v64908971_NIS_Retail_2012_en_us to disable the firewall temporarily to check if it helps.

Thanks

Raj

Norton Support