Windows 8 Pro (64 Bit) error/crash: DRIVER_IRQL_NOT_LESS_OR_EQUAL (tcpip.sys)

hxxps://skydrive.live.com/#cid=C30D696DDAE3D0EB&id=C30D696DDAE3D0EB%21133

thanks! (i hope that helps)

ps something's come up n i've gotta head out for a couple hours but will get back on asap/when back.  I'll be l;eaving in about 10 or 15 mins so can fix the address or zip file etc if there's anything i've not done right




  • Edited by rdtro1 Monday, June 17, 2013 5:50 AM update info
June 17th, 2013 5:40am

Hi,

I bought a new computer with Windows 8 Pro (64 Bit) in February/March 2013 and it has crashed almost every day I've had it (it crashes at least every two days).  Despite constantly sending the details of the crash through to Microsoft it doesn't seems to have been addressed. The error message that pops up every time is the same.  It is on a blue screen and says:

"Your computer has encountered an error and needs to restart :(

DRIVER_IRQL_NOT_LESS_OR_EQUAL (tcpip.sys)"

Can someone please explain what I need to do to fix this?  I am not a tech head so some step by step instructions would be great.  Can i (re)install new drivers etc or is this a common fault of Windows 8?  This is driving me crazy.  It certainly doesn't make me feel like I have a new computer that's for sure!

I just read one post that suggested someone's fault ma be because of antivirus software AVG Internet Security 2013 (which I have).  How can I find out iof this is the case?  And if this software doesn't work with Windows 8 does anyone know what is the best to use with Windows 8?

Any help would be massively appreciated.

Cheers,

rdtro1

Free Windows Admin Tool Kit Click here and download it now
June 17th, 2013 7:37am

A bugcheck (BSOD) is a mechanism to protect your PC from damage.

You get this one:

Bug Check 0xD1: DRIVER_IRQL_NOT_LESS_OR_EQUAL
http://msdn.microsoft.com/en-us/library/ff560244%28v=vs.85%29.aspx

The DRIVER_IRQL_NOT_LESS_OR_EQUAL bug check has a value of 0x000000D1. This indicates that a kernel-mode driver attempted to access pageable memory at a process IRQL that was too high.


To see the cause I have to take a look at the dumps with the Debugging Tools for Windows.

Please start the Windows Explorer and go to the folder C:\Windows\Minidump. Next, copy the dmp files to your desktop, zip all dmp into 1 zip file and upload the zip file to your public Skydrive [1] folder and post a link here.

If you can't see dmp files, make sure your Windows is configured correctly [2][3] to generate dumps.

If you want to analyze them your own, check those videos [4][5] and read this KB article [6].

Andr

[1] http://social.technet.microsoft.com/Forums/en-US/w7itproui/thread/4fc10639-02db-4665-993a-08d865088d65
[2] http://support.microsoft.com/kb/254649
[3] http://blog.nirsoft.net/2010/07/27/how-to-configure-windows-to-create-minidump-files-on-bsod/
[4] http://channel9.msdn.com/Shows/Defrag-Tools/Defrag-Tools-15-WinDbg-Bugchecks
[5] http://channel9.msdn.com/Shows/Defrag-Tools/Defrag-Tools-16-WinDbg-Driver-Verifier, http://channel9.msdn.com/Shows/Defrag-Tools/Defrag-Tools-17-WinDbg-Driver-Verifier-Part-2, http://channel9.msdn.com/Shows/Defrag-Tools/Defrag-Tools-18-WinDbg-Driver-Verifier-Part-3
[6] http://support.microsoft.com/kb/315263
June 17th, 2013 8:02am

Hi Andr, were you able to find the the zip file?

at https://skydrive.live.com/#cid=C30D696DDAE3D0EB&id=C30D696DDAE3D0EB%21133

Cheers,

r

  • Edited by rdtro1 Monday, June 17, 2013 8:24 AM
Free Windows Admin Tool Kit Click here and download it now
June 17th, 2013 8:19am

Thanks for getting back so quickly, I'm very grateful.

I found 41 files in that minidump folder and uploaded them into a folder called "Zip for Andr".

I hope that I have done it all correctly.  Please advise if I need to do anything else.

Thank you!

June 17th, 2013 8:24am

post the link here. I don't know the link of your skydrive
Free Windows Admin Tool Kit Click here and download it now
June 17th, 2013 8:28am

sorry!  I just tried putting the link up but it says I can't until my account has been verified.

This is first time i've used this forum so am unsure how to do that.  Or do I have to wait for someone at microsoft to do it?

June 17th, 2013 8:33am

post the link without Http or replace http with hxxp
Free Windows Admin Tool Kit Click here and download it now
June 17th, 2013 8:36am

hxxps://skydrive.live.com/#cid=C30D696DDAE3D0EB&id=C30D696DDAE3D0EB%21133

thanks! (i hope that helps)

ps something's come up n i've gotta head out for a couple hours but will get back on asap/when back.  I'll be l;eaving in about 10 or 15 mins so can fix the address or zip file etc if there's anything i've not done right




  • Edited by rdtro1 Monday, June 17, 2013 5:50 AM update info
June 17th, 2013 8:40am

hxxps://skydrive.live.com/#cid=C30D696DDAE3D0EB&id=C30D696DDAE3D0EB%21133

thanks! (i hope that helps)

ps something's come up n i've gotta head out for a couple hours but will get back on asap/when back.  I'll be l;eaving in about 10 or 15 mins so can fix the address or zip file etc if there's anything i've not done right




  • Edited by rdtro1 Monday, June 17, 2013 5:50 AM update info
Free Windows Admin Tool Kit Click here and download it now
June 17th, 2013 8:40am

Hi Andr, were you able to find the the zip file?

at https://skydrive.live.com/#cid=C30D696DDAE3D0EB&id=C30D696DDAE3D0EB%21133

Cheers,

r

  • Edited by rdtro1 Monday, June 17, 2013 8:24 AM
June 17th, 2013 11:19am

Hi Andr, were you able to find the the zip file?

at https://skydrive.live.com/#cid=C30D696DDAE3D0EB&id=C30D696DDAE3D0EB%21133

Cheers,

r

  • Edited by rdtro1 Monday, June 17, 2013 8:24 AM
Free Windows Admin Tool Kit Click here and download it now
June 17th, 2013 11:19am

yes, I got the dumps but they give me no ideas what is wrong. Activate driver verifier, maybe this helps:

http://channel9.msdn.com/Shows/Defrag-Tools/Defrag-Tools-16-WinDbg-Driver-Verifier

http://channel9.msdn.com/Shows/Defrag-Tools/Defrag-Tools-17-WinDbg-Driver-Verifier-Part-2

http://channel9.msdn.com/Shows/Defrag-Tools/Defrag-Tools-18-WinDbg-Driver-Verifier-Part-3

Upload the new dumps.

June 17th, 2013 10:31pm

Hello there.  I'm sorry to hijack this thread but I'm having the same issue and I was hoping that perhaps someone here could help me. Here is the link to my skydrive with all of my dmp files. hxxp://sdrv.ms/1fauLH6

Thanks in advance for any help you can offer.

  • Edited by corvus269 Sunday, August 25, 2013 12:43 AM
Free Windows Admin Tool Kit Click here and download it now
August 25th, 2013 12:31am

Hello there.  I'm sorry to hijack this thread but I'm having the same issue and I was hoping that perhaps someone here could help me. Here is the link to my skydrive with all of my dmp files. hxxp://sdrv.ms/1fauLH6

Thanks in advance for any help you can offer.

  • Edited by corvus269 Sunday, August 25, 2013 12:43 AM
August 25th, 2013 3:31am

Hello there.  I'm sorry to hijack this thread but I'm having the same issue and I was hoping that perhaps someone here could help me. Here is the link to my skydrive with all of my dmp files. hxxp://sdrv.ms/1fauLH6

Thanks in advance for any help you can offer.

  • Edited by corvus269 Sunday, August 25, 2013 12:43 AM
Free Windows Admin Tool Kit Click here and download it now
August 25th, 2013 3:31am

You have memory corruptions, so run memtest86+ for several hours.

http://www.geekstogo.com/forum/topic/246994-guide-to-using-memtest86

August 25th, 2013 9:57am

Hi,

A few days ago I also had a crash and also tcpip.sys i guess.

Win 8 /64bit

Could you please have a look in my dumps? how to fix it?

Thanks in advance,


https://skydrive.live.com/?cid=e9d604bdddf75dd1#!/?cid=E9D604BDDDF75DD1&id=E9D604BDDDF75DD1!112
  • Edited by Vilka 2013 Saturday, September 14, 2013 4:07 PM link
Free Windows Admin Tool Kit Click here and download it now
September 14th, 2013 3:43pm

Hi,

A few days ago I also had a crash and also tcpip.sys i guess.

Win 8 /64bit

Could you please have a look in my dumps? how to fix it?

Thanks in advance,


https://skydrive.live.com/?cid=e9d604bdddf75dd1#!/?cid=E9D604BDDDF75DD1&id=E9D604BDDDF75DD1!112
  • Edited by Vilka 2013 Saturday, September 14, 2013 4:07 PM link
September 14th, 2013 6:43pm

Hi,

A few days ago I also had a crash and also tcpip.sys i guess.

Win 8 /64bit

Could you please have a look in my dumps? how to fix it?

Thanks in advance,


https://skydrive.live.com/?cid=e9d604bdddf75dd1#!/?cid=E9D604BDDDF75DD1&id=E9D604BDDDF75DD1!112
  • Edited by Vilka 2013 Saturday, September 14, 2013 4:07 PM link
Free Windows Admin Tool Kit Click here and download it now
September 14th, 2013 6:43pm

the link doesn't work. Make sure you set the permissions in skydrive correctly.
September 14th, 2013 10:59pm

Now it should work))

https://skydrive.live.com/redir?resid=E9D604BDDDF75DD1!215&authkey=!ALTnt4VMkjpXWH8

thanks))

Free Windows Admin Tool Kit Click here and download it now
September 16th, 2013 10:57am

update the Realtek driver:

    Image path: \SystemRoot\system32\DRIVERS\Rt630x64.sys
    Image name: Rt630x64.sys
    Timestamp:        Tue Jun 12 15:37:53 2012 

and look if this fixes it.
September 16th, 2013 9:37pm

Hello. I also have the same problem with my PC.

THIS IS LINK TO DUMP FILES:

https://skydrive.live.com/#cid=252BA8D3D4B27F2A&id=252BA8D3D4B27F2A%21109

It happens every time when I start to download big files (movie, games etc.). Usually it achieve 10% and after that screen become blue and restarts with this error.

Thank you for responding.

Free Windows Admin Tool Kit Click here and download it now
September 19th, 2013 12:20pm

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
If kernel debugger is available get stack backtrace.
Arguments:
Arg1: 0000000000000000, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
Arg4: fffff88001b83e58, address which referenced memory

Debugging Details:
------------------


READ_ADDRESS: GetPointerFromAddress: unable to read from fffff800197d7168
GetUlongFromAddress: unable to read from fffff800197d71f8
 0000000000000000 Nonpaged pool

CURRENT_IRQL:  2

FAULTING_IP: 
tcpip!FlpReturnNetBufferListChain+e2738
fffff880`01b83e58 488b01          mov     rax,qword ptr [rcx]

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT

BUGCHECK_STR:  AV

PROCESS_NAME:  System

ANALYSIS_VERSION: 6.3.9600.16384 (debuggers(dbg).130821-1623) amd64fre

TRAP_FRAME:  fffff88002b38880 -- (.trap 0xfffff88002b38880)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=fffffa8004f6fc40 rbx=0000000000000000 rcx=0000000000000000
rdx=fffffa8004f6fc41 rsi=0000000000000000 rdi=0000000000000000
rip=fffff88001b83e58 rsp=fffff88002b38a10 rbp=0000000000000000
 r8=fffffa8004f6fc40  r9=0000000000000000 r10=fffff88001400e80
r11=fffffa80061113d0 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei ng nz na pe nc
tcpip!FlpReturnNetBufferListChain+0xe2738:
fffff880`01b83e58 488b01          mov     rax,qword ptr [rcx] ds:00000000`00000000=????????????????
Resetting default scope

LAST_CONTROL_TRANSFER:  from fffff800194d8769 to fffff800194d9440

STACK_TEXT:  
00 nt!KeBugCheckEx
01 nt!KiBugCheckDispatch
02 nt!KiPageFault
03 tcpip!FlpReturnNetBufferListChain
04 NETIO!NetioDereferenceNetBufferList
05 fwpkclnt!FwppDereferenceNetioNetBufferList
06 fwpkclnt!FwpsDereferenceNetBufferList0
07 tunnel!TunnelUserRestoreAndFreeNblAndNbState
08 tunnel!TunnelUserReturnNetBufferLists
09 ndis!ndisInvokeNextReceiveCompleteHandler
0a ndis!NdisReturnNetBufferLists
0b tcpip!FlpReturnNetBufferListChain
0c NETIO!NetioDereferenceNetBufferListChain
0d tcpip!TcpFlushDelay
0e tcpip!TcpPreValidatedReceive
0f tcpip!IppDeliverListToProtocol
10 tcpip!IppProcessDeliverList
11 tcpip!IppReceiveHeaderBatch
12 tcpip!IpFlcReceivePackets
13 tcpip!FlpReceiveNonPreValidatedNetBufferListChain
14 tcpip!FlReceiveNetBufferListChainCalloutRoutine
15 nt!KeExpandKernelStackAndCalloutInternal
16 nt!KeExpandKernelStackAndCalloutEx
17 tcpip!FlReceiveNetBufferListChain
18 ndis!ndisMIndicateNetBufferListsToOpen
19 ndis!ndisInvokeNextReceiveHandler
1a ndis!NdisMIndicateReceiveNetBufferLists
1b tunnel!TeredoWfpIndicationWorker
1c tunnel!LwWorker
1d nt!IopProcessWorkItem
1e nt!ExpWorkerThread
1f nt!PspSystemThreadStartup
20 nt!KiStartSystemThread




    Image path: \SystemRoot\system32\DRIVERS\tunnel.sys
    Image name: tunnel.sys
    Browse all global symbols  functions  data
    Timestamp:        Thu Jul 26 04:23:04 2012 (5010AA08)
    CheckSum:         000296F2
    ImageSize:        0002C000
    File version:     6.2.9200.16384
    Product version:  6.2.9200.16384
    File flags:       0 (Mask 3F)
    File OS:          40004 NT Win32
    File type:        3.6 Driver
    File date:        00000000.00000000
    Translations:     0409.04b0
    CompanyName:      Microsoft Corporation
    ProductName:      Microsoft Windows Operating System
    InternalName:     tunnel.sys
    OriginalFilename: tunnel.sys
    ProductVersion:   6.2.9200.16384
    FileVersion:      6.2.9200.16384 (win8_rtm.120725-1247)
    FileDescription:  Microsoft Tunnel Interface Driver
    LegalCopyright:    Microsoft Corporation. All rights reserved.

Disable the Teredo Tunneling Pseudo-interface 6to4 Adapter

How to Disable Teredo Tunneling Pseudo-interface 6to4 Adapter

http://blogs.msdn.com/b/richin/archive/2010/11/26/how-to-disable-teredo-tunneling-pseudo-interface-6to4-adapter.aspx

Does this fix it?

September 19th, 2013 9:50pm

Yes it works. Thank you VERY much!!!
  • Edited by Ivankk Friday, September 20, 2013 3:48 AM
Free Windows Admin Tool Kit Click here and download it now
September 20th, 2013 3:48am

Yes it works. Thank you VERY much!!!
  • Edited by Ivankk Friday, September 20, 2013 3:48 AM
September 20th, 2013 6:48am

Yes it works. Thank you VERY much!!!
  • Edited by Ivankk Friday, September 20, 2013 3:48 AM
Free Windows Admin Tool Kit Click here and download it now
September 20th, 2013 6:48am

sorry i forgot to put them in public folder.. 

try the previous link again..

or u can open through this:

hxxp://skydrive.live.com/redir?resid=E3F13912D6C14A36!483&authkey=!AFPCdIDNH-X5BOY


September 22nd, 2013 6:39pm

i Just bought a new pc with windows 8 4 days ago and it has been crashing each days a couple of time.

Andre, i see you have helped so i was hoping maybe you would be able to help me aswell.

the following is the error i have been getting: 

driver_irql_not_less_or_equal wdf01000.sys 

and this is the link for all my dmp files:

hxxp://skydrive.live.com/?cid=e3f13912d6c14a36

Free Windows Admin Tool Kit Click here and download it now
September 22nd, 2013 9:15pm

the link doesn't work. I can't see any dmp files.
September 22nd, 2013 9:23pm

sorry i forgot to put them in public folder.. 

try the previous link again..

or u can open through this:

hxxp://skydrive.live.com/redir?resid=E3F13912D6C14A36!483&authkey=!AFPCdIDNH-X5BOY


Free Windows Admin Tool Kit Click here and download it now
September 22nd, 2013 9:39pm

sorry i forgot to put them in public folder.. 

try the previous link again..

or u can open through this:

hxxp://skydrive.live.com/redir?resid=E3F13912D6C14A36!483&authkey=!AFPCdIDNH-X5BOY


September 22nd, 2013 9:39pm

if you could help.. id be very grateful 
Free Windows Admin Tool Kit Click here and download it now
September 22nd, 2013 10:41pm

update the Synaptic Touch Pad driver:

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
If kernel debugger is available get stack backtrace.
Arguments:
Arg1: 00000000003a5830, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
Arg4: fffff880010502b0, address which referenced memory

Debugging Details:
------------------

CURRENT_IRQL:  2

FAULTING_IP: 
Wdf01000!imp_WdfRequestCreate+80
fffff880`010502b0 ff5028          call    qword ptr [rax+28h]

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT

PROCESS_NAME:  System


STACK_TEXT:  
nt!KeBugCheckEx
nt!KiBugCheckDispatch
nt!KiPageFault
Wdf01000!imp_WdfRequestCreate
SynTP



IMAGE_NAME:  SynTP.sys

FAILURE_ID_HASH_STRING:  km:av_syntp+1f455

       
    Loaded symbol image file: SynTP.sys
    Image path: \SystemRoot\system32\DRIVERS\SynTP.sys
    Image name: SynTP.sys
    Timestamp:        Fri Sep 14 09:31:08 2012

September 23rd, 2013 8:48am

thankyou for your reply.

although i have no idea what to read from that bugcheck analysis but im downloading synaptic touchpad driver from the hp website. hopefully itll fix this crash issue.

will let you know.. 


Free Windows Admin Tool Kit Click here and download it now
September 23rd, 2013 6:16pm

I have the same probleme here also,
here is my dump file 
http://sdrv.ms/16ouoe9

hope you can help!
Thanks,
Alexandre

September 24th, 2013 8:15pm

hello Andre

i installed the latest synaptic touchpad driver

i dint experience any crash yesterday but a little while ago the windows crashed again.

here i have uploaded the latest dmp file

hxxp://skydrive.live.com/?cid=e3f13912d6c14a36

please have a look and let me know if im having the same problem or there is some other ..

Free Windows Admin Tool Kit Click here and download it now
September 24th, 2013 11:06pm

I have the same probleme here also,
here is my dump file 


update your Intel Gigabit network card driver e1c63x64.sys

nt!KeBugCheckEx
nt!KiBugCheckDispatch
nt!KiPageFault
tcpip!FlpReturnNetBufferListChain
NETIO!NetioDereferenceNetBufferListChain
tcpip!IppReceiveHeaderBatch
tcpip!IpFlcReceivePackets
tcpip!FlpReceiveNonPreValidatedNetBufferListChain
tcpip!FlReceiveNetBufferListChainCalloutRoutine
nt!KeExpandKernelStackAndCalloutInternal
nt!KeExpandKernelStackAndCalloutEx
tcpip!FlReceiveNetBufferListChain
ndis!ndisMIndicateNetBufferListsToOpen
ndis!ndisInvokeNextReceiveHandler
ndis!NdisMIndicateReceiveNetBufferLists
e1c63x64
0x0
0x0


    Image path: \SystemRoot\system32\DRIVERS\e1c63x64.sys
    Image name: e1c63x64.sys
    Timestamp:        Thu Feb 21 06:31:49 2013 

September 24th, 2013 11:22pm


i dint experience any crash yesterday but a little while ago the windows crashed again.

here i have uploaded the latest dmp file


the synaptic touchpad driver is still causing the crash.
Free Windows Admin Tool Kit Click here and download it now
September 24th, 2013 11:27pm

well the HP's website only has two drivers available for touchpad. one which is the default from windows and the other is the latest upgrade.

is there any other solution to this problem?

September 25th, 2013 12:09am

try this really new driver:

http://www.devdrivers.ru/load/synaptics_touchpad_drivers/30

Free Windows Admin Tool Kit Click here and download it now
September 25th, 2013 8:25am

thanks..

ill install this one and let you know if it solves the problem..

September 25th, 2013 7:09pm

My error is very very basic it seems compared to the rest and I am quite the computer newbie when it comes to command prompts and all of that.... I have the error DRIVER_IRQL_NOT_LESS_OR_EQUAL with nothing after it like it seems a lot of other people have. I can't even log onto my computer after I type in my password the blue screen comes up with that error and makes my computer nothing more then a paperweight. It is a Razer Edge Pro running 8.1 Pro Preview. Any suggestions or help would be incredibly appreciated.
Free Windows Admin Tool Kit Click here and download it now
September 26th, 2013 2:19pm

How do i verify my account so I can add an link for the DMP and Sysinfo?
September 26th, 2013 4:55pm

post a link without http or replace it with hxxp
Free Windows Admin Tool Kit Click here and download it now
September 26th, 2013 10:15pm

Thanks much here is the link for my DMP and SYSinfo!!!

hxxp://sdrv.ms/14L3v0B

September 27th, 2013 6:23am

update the RzFilter.sys driver. You should also go back to Windows 8 or install the RTM of 8.1. The preview is unstable for you. I see so many app crashes in the last monts.
Free Windows Admin Tool Kit Click here and download it now
September 27th, 2013 7:54am

Thank you for all the help everyone but it appears it is a unique problem for the razer edge pro and I have to wait for a recovery USB to arrive in the mail to fix anything =( again thank you for all of the quick replies and advice super appreciated!

September 28th, 2013 3:05pm

hey Andre

i installed the driver from the link you gave.. it went fine for a few days but its crashing again now

the difference is, before it used to crash while i was using my pc but now it crashes everytime i wake it up from sleep

kindly have a look and see if the touchpad is still the issue

hxxp://skydrive.live.com/?cid=e3f13912d6c14a36

Free Windows Admin Tool Kit Click here and download it now
October 2nd, 2013 9:31pm

the last dump also shows SynTP.sys
October 2nd, 2013 9:38pm

is there any way to stop this?

Free Windows Admin Tool Kit Click here and download it now
October 5th, 2013 12:06am

uninstall the touchpad driver
October 5th, 2013 9:30am

I'm having an issue too. I thought it was just a few issues, but almost every BSOD I get throws a different error. However, more and more it is the tcpip.sys error. I've updated all drivers - or so device manager shows. I get a BSOD about every 20 minutes, regardless of what I'm doing - running vms, streaming Pandora, or even just sitting idle. That's the disturbing part.

I'm running 8.1 RTM - and I know it's not released yet, but I'd like to see what's going on. As of now, Windows Firewall and Windows Defender. Other than that, no special software - aside from USB 3.0 drivers.

You'll find the dmp files at: http://sdrv.ms/16pLp5e

Thanks in advance for all of your help! Looks like you've really been able to resolve issues for some. I looked through what's there, and wasn't able to see much - too much lack of experience.

Free Windows Admin Tool Kit Click here and download it now
October 5th, 2013 8:06pm

I'm having an issue too. I thought it was just a few issues, but almost every BSOD I get throws a different error. However, more and more it is the tcpip.sys error.


1 bit of the driver is damaged:

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
If kernel debugger is available get stack backtrace.
Arguments:
Arg1: 0000000000000000, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000001, value 0 = read operation, 1 = write operation
Arg4: fffff80000ca267a, address which referenced memory

Debugging Details:
------------------

CURRENT_IRQL:  2

FAULTING_IP: 
tcpip!IppSendDatagramsCommon+3fa
fffff800`00ca267a 010f            add     dword ptr [rdi],ecx

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  CODE_CORRUPTION

BUGCHECK_STR:  AV

PROCESS_NAME:  svchost.exe

ANALYSIS_VERSION: 6.3.9600.16384 (debuggers(dbg).130821-1623) amd64fre


STACK_TEXT:  
nt!KeBugCheckEx
nt!KiBugCheckDispatch
nt!KiPageFault
tcpip!IppSendDatagramsCommon
tcpip!IpNlpSendDatagrams
tcpip!UdpSendMessagesOnPathCreation
tcpip!UdpSendMessages
tcpip!UdpTlProviderSendMessagesCalloutRoutine
nt!KeExpandKernelStackAndCalloutInternal
tcpip!UdpTlProviderSendMessages
afd!AfdFastDatagramSend
afd!AfdFastIoDeviceControl
nt!IopXxxControlFile
nt!NtDeviceIoControlFile
nt!KiSystemServiceCopyEnd
0x0



STACK_COMMAND:  kb

CHKIMG_EXTENSION: !chkimg -lo 50 -d !tcpip
    fffff80000ca2678 - tcpip!IppSendDatagramsCommon+3f8
	[ 83:8b ]
1 error : !tcpip (fffff80000ca2678)

MODULE_NAME: memory_corruption

IMAGE_NAME:  memory_corruption

FOLLOWUP_NAME:  memory_corruption

DEBUG_FLR_IMAGE_TIMESTAMP:  0

MEMORY_CORRUPTOR:  ONE_BIT

FAILURE_BUCKET_ID:  MEMORY_CORRUPTION_ONE_BIT

Run this command to check/repair damaged files:

http://blogs.technet.com/b/joscon/archive/2012/09/26/fixing-component-store-corruption-in-windows-8-and-windows-server-2012.aspx

October 5th, 2013 10:04pm

Thanks!

I tried that, and the log says that nothing needed repaired. Almost immediately after reboot I got another BSOD.

I tweaked some setting for the dump files... Take a look if you might. I'm also trying to search Google to see if maybe there is an updated version of the driver.

The same link should work for the updated list.
  • Edited by nwcorsentino Saturday, October 05, 2013 10:14 PM
Free Windows Admin Tool Kit Click here and download it now
October 5th, 2013 10:12pm

Thanks!

I tried that, and the log says that nothing needed repaired. Almost immediately after reboot I got another BSOD.

I tweaked some setting for the dump files... Take a look if you might. I'm also trying to search Google to see if maybe there is an updated version of the driver.

The same link should work for the updated list.
  • Edited by nwcorsentino Saturday, October 05, 2013 10:14 PM
October 6th, 2013 1:12am

Thanks!

I tried that, and the log says that nothing needed repaired. Almost immediately after reboot I got another BSOD.

I tweaked some setting for the dump files... Take a look if you might. I'm also trying to search Google to see if maybe there is an updated version of the driver.

The same link should work for the updated list.
  • Edited by nwcorsentino Saturday, October 05, 2013 10:14 PM
Free Windows Admin Tool Kit Click here and download it now
October 6th, 2013 1:12am

Also do a RAM check with memtest86+
October 6th, 2013 9:24am

Dear Andre.

Sorry for late answer. I did have the same issue today, after what i decided to update the Realtek driver. And this updating caused 2 other crashes :(

Could you please check the dump file by those links? All 3 crashes happened today within 2 hours.

https://skydrive.live.com/redir?resid=E9D604BDDDF75DD1!216&authkey=!AJ17lrha7M8Pjmk

https://skydrive.live.com/redir?resid=E9D604BDDDF75DD1!218&authkey=!AIjDvXeMf7Qyofk

https://skydrive.live.com/redir?resid=E9D604BDDDF75DD1!217&authkey=!AKRQQ0GSWAWGzmo

Thank you for any help you may offer.

Kind regards.

Free Windows Admin Tool Kit Click here and download it now
October 8th, 2013 12:08am

2 crashes are caused by the nVIDIA driver for your "NVIDIA GeForce GT 640M LE" (VEN_10DE&DEV_0FD3). Yours is from 2012. Try a newer driver.

http://www.nvidia.com/object/notebook-win8-win7-64bit-331.40-beta-driver.html

http://www.nvidia.com/object/notebook-win8-win7-64bit-327.23-whql-driver.html

October 8th, 2013 8:18am

I'm having a similar problem from last few days.... when i try to connect to internet,it shows BSOD and says we encountered a problem and we will restart the pc for you...also it shows for information on your problem search for DRIVER_IRQL_NOT_LESS_OR_EQUAL (ndis.sys).

please help me to fix this problem...any help would be kindly appreciated :)


Free Windows Admin Tool Kit Click here and download it now
October 25th, 2013 1:36pm


please help me to fix this problem...any help would be kindly appreciated :)


upload the dumps
October 25th, 2013 9:10pm

Please help me fix the problem, I have the same driver_irql problem since the day I upgraded to windows 8.1.

I have uploaded the dmp files.

Link:- https://skydrive.live.com/redir?resid=3567386271AE914D!370&authkey=!AI4DCk_TuDWPBu8

Please help, Thanks in advance

Free Windows Admin Tool Kit Click here and download it now
October 26th, 2013 12:29pm

Hi, sorry to hijack this thread, but I have the same problem, but it says (igdkmd64.sys) instead of (tcpip.sys) like the original post. I have uploaded my dumps here: http://sdrv.ms/1hiat2v

This only started happening after I updated to Windows 8.1, so any ideas/help would be greatly appreciated!

October 26th, 2013 4:44pm

disable the toredo tunnel adapter:

nt!KeBugCheckEx
nt!KiBugCheckDispatch
nt!KiPageFault
NETIO!RtlCopyBufferToMdl
tcpip!TcpTcbReassemblyRetrieveSegments
tcpip!TcpTcbCarefulDatagram
tcpip!TcpTcbReceive
tcpip!TcpMatchReceive
tcpip!TcpPreValidatedReceive
tcpip!IppDeliverListToProtocol
tcpip!IppProcessDeliverList
tcpip!IppReceiveHeaderBatch
tcpip!IppFlcReceivePacketsCore
tcpip!FlpReceiveNonPreValidatedNetBufferListChain
tcpip!FlReceiveNetBufferListChainCalloutRoutine
nt!KeExpandKernelStackAndCalloutInternal
tcpip!FlReceiveNetBufferListChain
ndis!ndisMIndicateNetBufferListsToOpen
ndis!NdisMIndicateReceiveNetBufferLists
tunnel!TeredoWfpIndicationWorker
tunnel!LwWorker
nt!IopProcessWorkItem
nt!ExpWorkerThread
nt!PspSystemThreadStartup
nt!KiStartSystemThread


    Image path: \SystemRoot\system32\DRIVERS\tunnel.sys
    Image name: tunnel.sys
    Timestamp:        Thu Aug 22 13:35:45 2013 (5215F791)
    CheckSum:         0002B6E4
    ImageSize:        0002D000
    File version:     6.3.9600.16384
    Product version:  6.3.9600.16384
    File flags:       0 (Mask 3F)
    File OS:          40004 NT Win32
    File type:        3.6 Driver
    File date:        00000000.00000000
    Translations:     0409.04b0
    CompanyName:      Microsoft Corporation
    ProductName:      Microsoft Windows Operating System
    InternalName:     tunnel.sys
    OriginalFilename: tunnel.sys
    ProductVersion:   6.3.9600.16384
    FileVersion:      6.3.9600.16384 (winblue_rtm.130821-1623)
    FileDescription:  Microsoft Tunnel Interface Driver
    LegalCopyright:    Microsoft Corporation. All rights reserved.

Disable the Teredo Tunneling Pseudo-interface 6to4 Adapter

How to Disable Teredo Tunneling Pseudo-interface 6to4 Adapter

http://blogs.msdn.com/b/richin/archive/2010/11/26/how-to-disable-teredo-tunneling-pseudo-interface-6to4-adapter.aspx

Free Windows Admin Tool Kit Click here and download it now
October 26th, 2013 10:34pm

igdkmd64.sys = Intel HD driver. Try different Intel drivers.
October 26th, 2013 10:38pm

I actually saw the same thing when I looked it up, and I installed the Windows 8.1 Drivers for my graphics card, but it didn't help much.
Free Windows Admin Tool Kit Click here and download it now
October 26th, 2013 10:50pm

Please help me fix the problem, I have the same driver_irql problem since the day I upgraded to windows 8.1.

I have uploaded the dmp files.

Link:- https://skydrive.live.com/redir?resid=3567386271AE914D!370&authkey=!AI4DCk_TuDWPBu8

Please help, Thanks in advance

PLease give me a solution

October 26th, 2013 11:01pm

Please help me fix the problem, I have the same driver_irql problem since the day I upgraded to windows 8.1.

I've already replied to you. disable the toredo tunnel adapter.
Free Windows Admin Tool Kit Click here and download it now
October 27th, 2013 9:15am

Please help me fix the problem, I have the same driver_irql problem since the day I upgraded to windows 8.1.

I've already replied to you. disable the toredo tunnel ada
October 27th, 2013 10:36am

Thanks for your help!!!

https://skydrive.live.com/#cid=197AB37F1F3FC35C&id=197AB37F1F3FC35C%21418

Free Windows Admin Tool Kit Click here and download it now
November 2nd, 2013 2:06am

Thanks for your help!!!

https://skydrive.live.com/#cid=197AB37F1F3FC35C&id=197AB37F1F3FC35C%21418

update the Touchpad driver (SynTP.sys)

Call Site
nt!KeBugCheckEx
nt!KiBugCheckDispatch
nt!KiPageFault
SynTP



   Image path: \SystemRoot\system32\DRIVERS\SynTP.sys
   Image name: SynTP.sys
   Timestamp:        Wed Apr 24 02:34:23 2013 

November 2nd, 2013 10:03am

Seriously?!? C'mon Microsoft! I've had my brand new computer for 2 whole days, it's crashed 5 times already, from at least 3 different error messages! The forums I've been reading indicate this has been a problem for windows 8 users for over a year! I do not have the patience or the time to spend fixing issues on a BRAND NEW MACHINE!!! Good grief, who's in charge of all this, Kathleen Sebelius? I will be returning (what promised to be an awesome computer) on Monday and start my search for an Apple product, which up until now I have avoided because of my loyalty to Microsoft for the last 15 years! Funny thing is, Windows 8 is crashing RIGHT NOW while I'm simply trying to play a DVD movie, and I am typing this message on my iPad! Angry, YES I'M ANGRY, what in the world...
Free Windows Admin Tool Kit Click here and download it now
November 10th, 2013 6:30am

Seriously?!? C'mon Microsoft! I've had my brand new computer for 2 whole days, it's crashed 5 times already, from at least 3 different error messages!
upload the dumps
November 10th, 2013 9:45am

Hey,

I'm getting this error while playing games on my surface pro 2.  Any chance you could tell me what's going on?

Cheers

hxxps://skydrive.live.com/redir?resid=AE25A5448ACFFC3A!497&authkey=!APRCRUdZw3UKhas'



Free Windows Admin Tool Kit Click here and download it now
November 14th, 2013 7:09am

Hey,

I'm getting this error while playing games on my surface pro 2.  Any chance you could tell me what's going on?



update the Intel HD GPU driver:

nt!KeBugCheckEx
nt!KiBugCheckDispatch
nt!KiPageFault
igdkmd64
0x0
0x0
0x0




    Image path: \SystemRoot\system32\DRIVERS\igdkmd64.sys
    Image name: igdkmd64.sys
    Timestamp:        Wed Jul 31 19:49:00 2013 

Also install all updates, you use the 8.1 RTM without any update:

Built by: 9600.16384.amd64fre.winblue_rtm.130821-1623

November 14th, 2013 9:03am

Thanks for the quick reply.  I'm not the most tech savy and I'm having trouble finding the proper driver update.  Is it possible for you to link me them?
Free Windows Admin Tool Kit Click here and download it now
November 14th, 2013 10:50am

 Is it possible for you to link me them?

Get the latest driver from Microsoft's download center:

http://www.microsoft.com/en-us/download/details.aspx?id=38826

Download the Octorber2013SurfaceProWin8.1.zip, extract the zip and use device manager to update the driver.

November 14th, 2013 9:29pm

Hey,

I followed your instruction but I am getting the notice "Windows has determined the driver software for your device is up to date".  Any ideas what/if I'm doing something wrong?

Thanks again
Free Windows Admin Tool Kit Click here and download it now
November 14th, 2013 11:46pm

when using Device manager, select to manually choice the driver, and click on "have disk". Here select the expended driver.
November 15th, 2013 8:24am

Hi Andre, I have similar problem with 8.1

DRIVER_IRQL_NOT_LESS_OR_EQUAL

synTP.sys

Would you be so kind and help me debug..

janno

greggaab at hot.ee

https://dl.dropboxusercontent.com/u/23748183/DUMP.zip

Free Windows Admin Tool Kit Click here and download it now
November 29th, 2013 3:25pm

Hi Andre, I have similar problem with 8.1

DRIVER_IRQL_NOT_LESS_OR_EQUAL

synTP.sys

Would you be so kind and help me debug..


Try a different Synaptic Touchpad driver:

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

DRIVER_CORRUPTED_EXPOOL (c5)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.


nt!KeBugCheckEx
nt!KiBugCheckDispatch
nt!KiPageFault
nt!ExFreePoolWithTag
SynTP
0x0
Wdf01000!FxObject::PerformDisposingDisposeChildrenLocked
Wdf01000!FxObject::PerformEarlyDisposeWorkerAndUnlock
Wdf01000!FxObject::DisposeChildrenWorker
Wdf01000!FxObject::PerformDisposingDisposeChildrenLocked
Wdf01000!FxObject::PerformEarlyDisposeWorkerAndUnlock
Wdf01000!FxObject::EarlyDispose
Wdf01000!FxPkgPnp::PnpEventRemovedCommonCode
Wdf01000!FxPkgFdo::PnpEventFdoRemovedOverload
Wdf01000!FxPkgPnp::PnpEnterNewState
Wdf01000!FxPkgPnp::PnpProcessEventInner
Wdf01000!FxPkgPnp::PnpProcessEvent
Wdf01000!FxPkgPnp::_PnpRemoveDevice
Wdf01000!FxPkgPnp::Dispatch
Wdf01000!FxDevice::DispatchWithLock
kbdclass! ?? ::FNODOBFM::`string'
nt!IopSynchronousCall
nt!IopRemoveDevice
nt!PnpRemoveLockedDeviceNode
nt!PnpDeleteLockedDeviceNode
nt!PnpDeleteLockedDeviceNodes
nt!PnpDelayedRemoveWorker
nt!PnpChainDereferenceComplete
nt!PnpIsChainDereferenced
nt!PnpProcessQueryRemoveAndEject
nt!PnpProcessTargetDeviceEvent
nt!PnpDeviceEventWorker
nt!ExpWorkerThread
nt!PspSystemThreadStartup
nt!KiStartSystemThread


    Image path: \SystemRoot\system32\DRIVERS\SynTP.sys
    Image name: SynTP.sys
    Timestamp:        Wed Aug 14 04:53:25 2013 

November 30th, 2013 10:45am

Hello Andre

After a couple of weeks of no crashes, it started again a few days ago.

kindly take a look at these files and let me know if its the same problem and any possible fixes u could recommend.

hxxp://skydrive.live.com/?cid=e3f13912d6c14a36

regards

Saleh

Free Windows Admin Tool Kit Click here and download it now
December 7th, 2013 3:40am

https://skydrive.live.com/?lc=16393#cid=639169AB0604DFAD&id=639169AB0604DFAD%21107 check mine too
January 3rd, 2014 11:11am

https://skydrive.live.com/redir?resid=A301CA9DCAEE0B2D!2026&authkey=!AERmkvf55xebHTs&ithint=file%2c.rar

Hi Andre,

Please find the link to skydrive for my minidump files. Please let me know whats wrong with my laptop. 

Regards

Piyush Goyal

Free Windows Admin Tool Kit Click here and download it now
January 30th, 2014 8:14pm

https://skydrive.live.com/?cid=b3cc0d588ca5f9db&id=&action=Share#cid=B3CC0D588CA5F9DB&id=B3CC0D588CA5F9DB!161

the above is the link to dmp files
plz plz give me a solution as soon as possible
I'm relaying on u :)

Thank you
Anas

January 30th, 2014 11:21pm

here's my link https://skydrive.live.com/?mkt=en-US#cid=C5D188B564E71647&id=C5D188B564E71647!105 .. can u also help me to fix this problem ? thanks
Free Windows Admin Tool Kit Click here and download it now
February 9th, 2014 9:29am

i too xperience the same problem 

but i just deleted one of the two DMP files

the link to one of the DMP file is

https://skydrive.live.com/redir?resid=D8F497FD31729CA3!105&authkey=!ACcDNC2f8BVYDdM&ithint=file%2c.zip

February 16th, 2014 6:07pm

https://onedrive.live.com/?cid=252BA8D3D4B27F2A&id=252BA8D3D4B27F2A!109#cid=3044b96c80751e32

plz check my error too

Free Windows Admin Tool Kit Click here and download it now
February 20th, 2014 9:32am

Here's My Link

https://onedrive.live.com/redir?resid=CB0A371B194161D7!1900&authkey=!AJbytv23YFnC1WQ&ithint=file%2c.rar

i don't know what's this problem........??

PLZ..someone help

Regards,

MohamedG23
February 20th, 2014 2:52pm

https://onedrive.live.com/#cid=08d610a44936b043

I have the same problem sir! DRIVER_IRQL_NOT_LESS_OR_EQUAL (tcpip.sys)

Here's my link, could you please also look into it, appreciate all the help!

Free Windows Admin Tool Kit Click here and download it now
March 9th, 2014 3:38pm

https://onedrive.live.com/#cid=08d610a44936b043

I have the same problem sir! DRIVER_IRQL_NOT_LESS_OR_EQUAL (tcpip.sys)

Here's my link, could you please also look into it, appreciate all the help!

March 9th, 2014 3:39pm

Hi, I also have the same problem.

I'm using a Samsung ATIV Book 2 Laptop, with Windows 8

Here is the dump file

https://onedrive.live.com/redir?resid=B372A22EE93628A5!114&authkey=!AFi-q3Oog67VTuk&ithint=file%2c.zip

Please reply
Free Windows Admin Tool Kit Click here and download it now
March 14th, 2014 4:22am

Hi, I also have the same problem.

I'm using a Samsung ATIV Book 2 Laptop, with Windows 8

Here is the dump file

https://onedrive.live.com/redir?resid=B372A22EE93628A5!114&authkey=!AFi-q3Oog67VTuk&ithint=file%2c.zip

Please reply
March 14th, 2014 7:22am

Hi, I also have the same problem.

I'm using a Samsung ATIV Book 2 Laptop, with Windows 8

Here is the dump file

https://onedrive.live.com/redir?resid=B372A22EE93628A5!114&authkey=!AFi-q3Oog67VTuk&ithint=file%2c.zip

Please reply
Free Windows Admin Tool Kit Click here and download it now
March 14th, 2014 7:22am

Hi Andre, i have the same problem... my pc (win8 64 bit) crashes about every 40 minutes and the message specify DRIVER_IRQL_NOT_LESS_OR_EQUAL (NETIO.SYS).

this is the link of my dump files https://onedrive.live.com/redir?resid=7BC9282BC1DA3F5B!107&authkey=!ABQ-f6RkRzNp0Yg&ithint=file%2c.zip

thanks for help!... i work and study by this pc!! :(

April 5th, 2014 3:16pm

Hello i have this same problem, with this drivers, this is my public link of Skydrive 

https://onedrive.live.com/redir?resid=3A80446C27922BB4%21394
Free Windows Admin Tool Kit Click here and download it now
April 16th, 2014 9:54pm

here is my mimidump files..help me..
https://onedrive.live.com/?cid=bc985eff9a68c755&id=BC985EFF9A68C755%21174#cid=E671EF1AC0CA4B7C&id=E671EF1AC0CA4B7C%21107
April 28th, 2014 1:21pm

Hello.  Could you please take a look at my dumps i cant for the life of me work out where there coming from.   Link:  https://onedrive.live.com/redir?resid=6A822A50351E894A%211546

thanks.

Free Windows Admin Tool Kit Click here and download it now
May 1st, 2014 3:20pm

Hi

I also have same problem. Here is dmp file:

https://onedrive.live.com/redir?resid=779FB05B369CD935%21122

June 26th, 2014 12:20am

Hi Andre

You are a genius to be able to help so many people. I also have the same crash problem and would appreciate it if you could take a look at my Minidump files to see what the problem could be

//onedrive.live.com/?gologin=1&mkt=en-GB#cid=A17FDD16B3A60D4A&id=A17FDD16B3A60D4A%21110

Really appreciate your help

Thanks

Free Windows Admin Tool Kit Click here and download it now
July 9th, 2014 2:19pm

I also like that the BSOD. 
Please help me. 
Thank you!

https://onedrive.live.com/redir?resid=D71A123BED9326D6!2869&authkey=!ABz7rcnPE4PTQ8I&ithint=file%2czip

October 14th, 2014 4:30pm

Hi,

I've also got the same problem. Can anyone help me out? My OneDrive link to the minidumps is https://onedrive.live.com/redir?resid=25962C0DAEBA454D!261&authkey=!AGAgDR95ioCoI2Q&ithint=file%2czip

Any help would be really appreciated! I've lost some school stuff because of the BSCOD.

Free Windows Admin Tool Kit Click here and download it now
November 3rd, 2014 10:13pm

Hi Andre,

I encounter the same error every time I shutdown my PC or it goes into sleep mode.

Here our my dump files it will be great if you could help me out.

Minidump files:

https://onedrive.live.com/?cid=F26D0F04FC28EEC4&id=F26D0F04FC28EEC4%21105

TC

November 6th, 2014 12:36am

I have been getting the same thing for like a month now!!!!!! How can I fix it because it happens at least 3 or 4 times a day???? I am trying to do school work and it does it. Had to rewrite a few papers now...
Free Windows Admin Tool Kit Click here and download it now
February 1st, 2015 12:37am

My computer's also got the same problem. Plz help me! Thanks

https://onedrive.live.com/redir?resid=1A58C6565378F25A!104&authkey=!AFdWdT_bWqhKFP8&ithint=folder%2c

July 25th, 2015 10:19pm

This topic is archived. No further replies will be accepted.

Other recent topics Other recent topics