Hello i posted this question on answers.microsoft.com but someone suggested me that is not a right place to post and he suggested me to post here on technet

I am using brother MFC DCP 7030 in my office.I have latest drivers installed.I have installed it on pc and than accessing it from other pc as clients.
First i shared it on server machine than added it on clients using \\IP Server\Share name right click printer than connect.

Now every thing works ok but only for 1-2 days.Than problem starts printer starts showing offline.I can ping to server but printer is offline.
i searched and tried that SNMPLegacy value method but still same problem.


I have tried with different printer of HP Laserjet 1020 but the problem is still there.Windows 8 is troubling me :(

I have to remove it and again install as a temporary solution.
Please give me permanent solution if anyone has.I am fed up installing and uninstalling again and again.

Computers are on WORKGROUP (server and client both) with ip range of 192.168.0.1-254

Thanks

Waiting for helpfull reply

• Edited by Ankit-IT Thursday, February 20, 2014 4:05 AM

Ankit-IT,

The first thing I would do is to make sure you have the correct driver for your printer installed.  The Windows Compatibility Center verifies that your printer is compatible with Windows 8.1 and also provides a link to obtain the latest drivers from the manufacturer.

Once youve verified that you have the correct and latest driver installed, take a look at the printer itself and see if its set to go into a standby mode.  Its possible that when your printer finally shows as offline, that its doing so because of going into a standby or sleep mode.

Another scenario is that the IP address is changing on you, causing the printer to go offline.  Take note of what the IP address is on a day that it is working, then on the day you find it offline.  You may end up needing to change the IP address to static.

One final thing that I would check is the SNMP status in the properties for the port your printer is installed on.  On your system acting as the server:

1. Go into Devices and Printers by pointing your mouse to the lower-right corner of the screen, move the mouse pointer up, and click Search.)  Type in Devices and Printers.
2. Right-click on your printer and choose Printer Properties.
3. Click on Change Properties at the bottom of the window.
4. Go to the Ports tab.
5. Choose Configure Port.
6. Uncheck SNMP Status Enabled.

Mike

Windows Outreach Team IT Pro

Hello i posted this question on answers.microsoft.com but someone suggested me that is not a right place to post and he suggested me to post here on technet

I am using brother MFC DCP 7030 in my office.I have latest drivers installed.I have installed it on pc and than accessing it from other pc as clients.
First i shared it on server machine than added it on clients using \\IP Server\Share name right click printer than connect.

Now every thing works ok but only for 1-2 days.Than problem starts printer starts showing offline.I can ping to server but printer is offline.
i searched and tried that SNMPLegacy value method but still same problem.


I have tried with different printer of HP Laserjet 1020 but the problem is still there.Windows 8 is troubling me :(

I have to remove it and again install as a temporary solution.
Please give me permanent solution if anyone has.I am fed up installing and uninstalling again and again.

Computers are on WORKGROUP (server and client both) with ip range of 192.168.0.1-254

Thanks

Waiting for helpfull reply

I am still waiting....i came here from answers.microsoft.com and here also no solution provided :(

Hello thanks for reply

I already  posted in beginning"I am using brother MFC DCP 7030 in my office.I have latest drivers installed."

So my drivers are updated from brother website and Hp also

My IP is always Static.I have set it to static on all(client and pc where printer is attached )

And this

SNMP Status Enabled gives me error .Option is greyed out.The port cannot be configured..............

Thanks

• Edited by Ankit-IT 2 hours 19 minutes ago

Hello thanks for reply

I already  posted in beginning"I am using brother MFC DCP 7030 in my office.I have latest drivers installed."

So my drivers are updated from brother website and Hp also

My IP is always Static.I have set it to static on all(client and pc where printer is attached )

And this

SNMP Status Enabled gives me error .Option is greyed out.The port cannot be configured..............

Thanks

• Edited by Ankit-IT Friday, February 21, 2014 9:27 AM