Windows 8.1 update: stuck on personalized settings

I have updated my Asus Laptop to Windows 8.1, but when I log on, it's stuck on personalized settings with a black screen.

Help!

June 17th, 2015 7:53am

  • At the black screen, press and hold the power button until the  system powers off. 
  • With the system still powered off, press and hold the Shift and F8  keys.
  • While still holding Shift and F8, press and release the Power  button.  Continue to hold Shift and F8.
  • The logo should appear on the screen followed by Please  Wait.  Release Shift and F8 at this time.
  • The Recovery screen should appear. 
  • From the Recovery screen, click on See advanced repair options.
  • Click on Troubleshoot.
  • Click on Advanced Options.
  • Click on Startup Settings.
  • Click on Restart.
  • The PC will now reboot to the Startup Settings screen.
  • Press 4 to Enable Safe Mode as prompted.
  • The PC will now boot to Safe Mode.
  • Enter your user name and password as prompted to log into Safe  Mode.
  • Open the Start screen.
  • Type devmgmt.msc and press Enter to start Device Manager.
  • Double-click on Display Adapters to expand the Display Adapters  category.
  • Right-click on the specific AMD Radeon HD device and choose  Uninstall from the menu.
  • At the Confirm Device Uninstal prompt, check the box Delete  the driver software for this device and then click on OK.
  • Restart the PC.
  • The PC will now boot to Windows normally.
  • Make sure your internet connection is working and then run Windows  Update.  Choose to install all available updates.
  • The PC should now be functioning normally.
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June 17th, 2015 9:33am

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