I want to know what would cause my pc running windows 8.1 to refresh on its own. I have not gotten any kind of error codes or had any idea there was a problem. When I went to use my pc it have refreshed itself and I've lost all of the apps that I installed when I got the computer. I've only had this computer for about 6 months and bought it new from best buy. Haven't had any issues until now.  I want to know what caused this to happen so I can prevent it in the future.

Thanks

Hi,

Windows 8.1 wont refresh automatically without action taking. We wonder if you see some messages such like prepare for Windows refresh or colorful welcome screen.

In the other hand, refreshing need administrator permission to perform, try using standard user see if it happens.

Why use a standard account instead of an administrator account?

Whether you sign in to your PC with an email address (to access your Microsoft account) or a user name and password, for everyday tasks, it's best to use a standard account. A standard account can help prevent people from making critical changes, such as deleting files that are required for the PC to work. You can create a standard account for each person who uses your PC.

When you're signed in with a standard account, you can do almost anything that you can do with an administrator account. But if you want to do something that affects other people using the PC, such as installing software or changing security settings, you might be asked to enter a password for an administrator account.

Regards,

D. Wu