Windows 8.1 Preview Update BSOD Memory_Management ERROR

Woke up this morning to and finally got to download Windows 8.1 Preview Update.  All went well with the installation however right when I tried to login I got a BSOD MEMORY_MANGAMENT ERROR.  Rebooted and tried again a couple times with the same result.  Restored my system partition with an image I had created just before running the update installation, ran chkdsk and Memory diagnostics with no errors.

I was expecting bugs but I didn't even get to see any new features.  Bummer.  If anyone gets the same error let me know if you find a solution.

Windows 8

Intel i5-3350P CPU

6GB DDR3 RAM 1333/1066 Mhz

AMD HD 7700 Radeon GPU

June 26th, 2013 11:14pm

You can upload dump file to analyze:

1. Click Start, type %SystemRoot%\Minidump" (without quotation marks) in Search bar and press Enter.

2. Go to your Desktop, right-click on it and create a new folder named "Dump".

3. Copy all the memory dump files (looks like [Mini092008-01.dmp]) in Minidump to this folder.

4. Right-click on the Dump folder, click "Send To", and click "Compressed (zipped) Folder".

5. Upload to SkyDrive.

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June 27th, 2013 9:48am

I got the same error, but the secure mode works. I'm looking for a solution D:
June 27th, 2013 2:29pm

I'm also having a MEMORY_MANAGEMENT error (0x0000001a) every time I try to run the latest BIOS update for a Dell OptiPlex 9010 AIO  (Optiplex9010A_A10.exe)

Zipped memory.dmp 67MB is uploaded in skydrive.

Link: https://skydrive.live.com/redir?resid=74157B46810E5951!202&authkey=!ALUJsD_HdENH9ss

(Edit with a new link.)
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June 27th, 2013 5:27pm

I am having what appears to be the same problem as the original poster. We have almost identical hardware.

Windows 8

Intel i5-3350P CPU

8GB DDR3 RAM 1333/1066 Mhz

AMD HD 7700 Radeon GPU

Asrock H77 pro4 MVP mobo.

All of the components are less than 1

month old. Below is the link to my minidump

https://skydrive.live.com/redir?resid=9098398E7626012C!798&authkey=!AH_ZxkvSOtG-EY4

June 27th, 2013 6:26pm

got the same error, onlyworks in safe mode . waiting for a solution
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June 27th, 2013 6:29pm

I believe I may have found a solution. I was experiencing the EXACT same BSOD on my system when installing 8.1. By looking at my log files, it appears that Intel Rapid Storage Technology was causing the system to hang during install.

Going on a hunch, I uninstalled Intel Rapid Storage Tech from the control panel prior to my second attempt at installation.

It then installed without a hitch, and I am currently sitting at a fully function 8.1 desktop! Hope this works for you and everybody else having this problem!

Windows 8 Pro with Media Center

16GB DDR3-1600 RAM

Intel i5-2500k CPU

Intel DP67BGB3 Extreme Series Motherboard

Crucial M4 SSD 128GB


June 27th, 2013 7:37pm

I had the exact same issue but found a fix, at least for my problem.

I got it running in safe mode and did a clean boot (only loads MS stuff) and then I could log in without it bsoding on me.

Then I knew it were software related so I worked my way through the services one at a time until I came across "asgt" and it bsoded again right after login. Then I tried to activate every service and process again except for asgt and now it runs just fine. However I sometime get stuck at boot, never gets past the fish but that is fixed by a reboot.

Hope this helps




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June 27th, 2013 7:51pm

Unfortunately I was never able to logon.  I could probably move copy the minidump file to a thumb drive from the command prompt in windows RE before booting up the shell but I do not have another computer to upload it to Sky Drive
June 27th, 2013 8:22pm

I'm also having a MEMORY_MANAGEMENT error (0x0000001a) every time I try to run the latest BIOS update for a Dell OptiPlex 9010 AIO  (Optiplex9010A_A10.exe)

Zipped memory.dmp 67MB is uploaded in skydrive.

Link: https://skydrive.live.com/redir?resid=74157B46810E5951!202&authkey=!ALUJsD_HdENH9ss

(Edit with a new link.)

remove this driver    

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

MEMORY_MANAGEMENT (1a)
    # Any other values for parameter 1 must be individually examined.
Arguments:
Arg1: 0000000000001233, The subtype of the bugcheck.
Arg2: 000000000000010a
Arg3: 0000000000000002
Arg4: 0000000000000000

Debugging Details:
------------------

*** ERROR: Module load completed but symbols could not be loaded for DBUtil_2_3.Sys

BUGCHECK_STR:  0x1a_1233

DEFAULT_BUCKET_ID:  WIN8_DRIVER_FAULT

PROCESS_NAME:  Optiplex9010A_

CURRENT_IRQL:  0

ANALYSIS_VERSION: 6.3.9431.0 (debuggers(dbg).130615-1214) amd64fre

LAST_CONTROL_TRANSFER:  from fffff801e196df5e to fffff801e1959da0

STACK_TEXT:  
nt!KeBugCheckEx
nt! ?? ::FNODOBFM::`string'
nt!MmMapIoSpace
DBUtil_2_3
DBUtil_2_3
nt!IopXxxControlFile
nt!NtDeviceIoControlFile
nt!KiSystemServiceCopyEnd
0x0
Image path: \??\C:\Users\LIMAI_~1\AppData\Local\Temp\DBUtil_2_3.Sys Image name: DBUtil_2_3.Sys Timestamp: Tue Nov 03 06:14:51 2009


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June 27th, 2013 9:32pm

I confirm that syswow64/asgt.exe is causing MEMORY_MANAGEMENT BSOD on Windows 8.1. It is a part of ASUS GPU Tweak Tool that is responsible for applying overclock settings on startup.

Disabling this service would prevent your Windows 8.1 from BSODing.

June 28th, 2013 12:40pm

Thanks for the help guys.  Seems it was the asgt service.
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June 28th, 2013 7:06pm

I am getting the very same error. I am running Windows 8 x64 with Intel i7-3960x Extreme Edition, 64GB DDR3-1333 Mhz, and 2x NVidia GeForce GTX 690s. I have tried installing the store version and also the ISO image file, but get the same results. the ONLY time this error comes up, is when I try installing 8.1.
June 29th, 2013 7:33am

I would like to thank "Insomniac34" very much. His solution of uninstalling Intel Rapid Storage worked for me. Thanks again.
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June 29th, 2013 8:46am

Hello,

I can confirm that your crash was caused by IOMap64.sys, which is part of ASUS Smart Doctor software.  The driver attempted to map a physical page of memory without first locking the page, which can lead to memory corruption. The memory manager detected this invalid access and bugchecked the system to prevent possible system corruption.

You can remove or disable the ASUS Smart Doctor software, and verify that this prevents the bugcheck.

Regards,

Graham

July 2nd, 2013 4:36pm

I too crashed right after login screen to BSOD. I couldn't SafeBoot and Windows wouldn't do any of it's troubleshooting. I booted to Command Prompt and then navigated to Windows\SysWOW64 and deleted the asgt.exe mentioned in this thread. Wham! I'm booting again and everything seems good. Thanks for the help.
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July 7th, 2013 10:46pm

After booting in Safe mode I disabled ASGT in service section of MSconfig and all was well. Not sure what created this but had noticed on other forums it worked for others and it sure worked for me.
July 14th, 2013 5:59pm

i also have the same eact prob...

i installed win 8.1 pro with wmc and after i installed intel integreated assisstance to change the bios splash scren after installation i ran software and , blue screen appears.. some tell me how to fix this ... i want to change the bios splash screen.. this program used to work in windows 8...

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July 18th, 2013 1:38am

contact Intel for an updated version of their tool
July 18th, 2013 1:45am

there is no updated version of this tool it works with win 8 bu twhy is it not workking with win 8.1.. now i cant evan update the bios
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July 18th, 2013 3:23am

I see Microsoft next to your name. Ask internally around for a solution.
July 18th, 2013 2:59pm

Duped with BIOS update A14 for the OptiPlex 9010.
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July 22nd, 2013 11:47am

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