Windows 8.1 Pre-installed, after using for 1 week developed black screen log in issue (June 2015)

Hello.

When I got this pc Win 8.1 was already installed on it.  It was working fine for several days but then suddenly there was a log in problem. When I log in I get a Black Screen with Mouse cursor.

Force-shutdown with power button and restart, sometimes once and sometimes twice gets me logged in properly.  I cannot seem to resolve this. Has anyone else come across this in 2015?

Any suggestions for sorting this would be very much appreciated.

Machine is a Lenovo G50 15.6-inch Notebook (Black) - (Intel Core i7-4510U 3.1 GHz, 8 GB DDR3L RAM.


  • Edited by Anmiln 11 hours 38 minutes ago
June 12th, 2015 3:42pm
You need to update your Graphic card Driver, visit the website of the Graphic Card manufacturer to download and install the latest driver.
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June 12th, 2015 8:23pm

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