Windows 8.1 Biometric Device Compability Problem


i have U.are.U 4500 Reader from Digital Persona (

according to this:

It is compatible with Windows 8.1 Pro


1) when you just instert it in USB - driver isnt found

2) even when i use older driver and device looks like well installed - Windows Biometric Framework isnt visible anywhere

3) I've tried solutions with manualy enabling by using gpedit.msc but with no difference

Help me get this working please.


January 30th, 2014 12:50pm


According to the  Windows 8 Compatibility Center web page for the DigitalPersona U.are.U 4500 Fingerprint Reader Biometric ,the device is supported on Windows 8.1.

Since it is a hardware ,we still need to install the correct driver manually.

I suggest you contact digitalpersona support to ask for the 4500 Fingerprint Reader driver for Windows 8.1.


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January 31st, 2014 6:14am

Did you get this working eventually?? - I have the exact same problem - U.are.U 4500 fingerprint scanner and Windows 8.1 Enterprise Edition.
June 18th, 2014 10:55am

I had to install both the fingerprint reader driver and the DigitalPersona Personal application.
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June 18th, 2014 9:03pm

The download link to the DigitalPersona Peronsal application is no longer working. Could you share it somewhere please?
August 7th, 2015 2:12pm

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