Windows 8.1 BSOD please help Minidump file attached (Network Steve Forum)

Windows 8.1 BSOD please help Minidump file attached

Windows 8.1 BSOD please help Minidump file and dxdiag info file link is below,

This BSOD frequency is about once every 1 hour to 4 hours,

Memtest passed with one pass on the one chip of 4GB

Brand new 8.1 install

https://drive.google.com/file/d/0B39S6eNyRvOHRnZHRG1Jd1lwT2M/view?usp=sharing

https://docs.google.com/document/d/1XueM-ov7wjfePJh45Pp3fg1QSSzFBqMuO1tfr9GZm8k/edit?usp=sharing

March 4th, 2015 4:29am

This is a crash related to some type of hardware failure. Please refer to the Wiki link below, for some troubleshooting tips.

BugCheck Code 124 Co-Authored by ZigZag3143& JMH3143

http://answers.microsoft.com/en-us/windows/wiki/windows_other-system/bugcheck-code-124/98c998d2-447a-40ce-ae1f-8211e355f14d

WARNING: Whitespace at end of path element
Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols 
Executable search path is: 
Windows 7 Kernel Version 9600 MP (2 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 9600.16422.amd64fre.winblue_gdr.131006-1505
Machine Name:
Kernel base = 0xfffff800`c0e7b000 PsLoadedModuleList = 0xfffff800`c113f990
Debug session time: Tue Mar  3 23:19:34.178 2015 (UTC - 5:00)
System Uptime: 0 days 0:00:04.947
Loading Kernel Symbols
.......................................................
Loading User Symbols
Mini Kernel Dump does not contain unloaded driver list
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 124, {0, ffffe000016f88f8, 0, 0}

Probably caused by : hardware

Followup: MachineOwner
---------

1: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: ffffe000016f88f8, Address of the WHEA_ERROR_RECORD structure.
Arg3: 0000000000000000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000000000, Low order 32-bits of the MCi_STATUS value.

Debugging Details:
------------------


BUGCHECK_STR:  0x124_AuthenticAMD

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

PROCESS_NAME:  System

CURRENT_IRQL:  0

STACK_TEXT:  
ffffd000`2087f6c0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!WheapCreateLiveTriageDump+0x81


STACK_COMMAND:  kb

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: hardware

IMAGE_NAME:  hardware

DEBUG_FLR_IMAGE_TIMESTAMP:  0

FAILURE_BUCKET_ID:  X64_0x124_AuthenticAMD_PROCESSOR_BUS_PRV

BUCKET_ID:  X64_0x124_AuthenticAMD_PROCESSOR_BUS_PRV

Followup: MachineOwner
---------

1: kd> !errrec ffffe000016f88f8
===============================================================================
Common Platform Error Record @ ffffe000016f88f8
-------------------------------------------------------------------------------
Record Id     : 01d0563268a81312
Severity      : Fatal (1)
Length        : 928
Creator       : Microsoft
Notify Type   : Machine Check Exception
Timestamp     : 3/4/2015 4:19:34
Flags         : 0x00000002 PreviousError

===============================================================================
Section 0     : Processor Generic
-------------------------------------------------------------------------------
Descriptor    @ ffffe000016f8978
Section       @ ffffe000016f8a50
Offset        : 344
Length        : 192
Flags         : 0x00000001 Primary
Severity      : Fatal

Proc. Type    : x86/x64
Instr. Set    : x64
Error Type    : BUS error
Operation     : Generic
Flags         : 0x00
Level         : 3
CPU Version   : 0x0000000000100f42
Processor ID  : 0x0000000000000000

===============================================================================
Section 1     : x86/x64 Processor Specific
-------------------------------------------------------------------------------
Descriptor    @ ffffe000016f89c0
Section       @ ffffe000016f8b10
Offset        : 536
Length        : 128
Flags         : 0x00000000
Severity      : Fatal

Local APIC Id : 0x0000000000000000
CPU Id        : 42 0f 10 00 00 08 02 00 - 09 20 80 00 ff fb 8b 17
                00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
                00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00

Proc. Info 0  @ ffffe000016f8b10

===============================================================================
Section 2     : x86/x64 MCA
-------------------------------------------------------------------------------
Descriptor    @ ffffe000016f8a08
Section       @ ffffe000016f8b90
Offset        : 664
Length        : 264
Flags         : 0x00000000
Severity      : Fatal

Error         : BUSLG_OBS_ERR_*_NOTIMEOUT_ERR (Proc 0 Bank 4)
  Status      : 0xba00001000020c0f

Edited by XP ROCKS 19 hours 9 minutes ago
Proposed as answer by Yolanda ZhuMicrosoft contingent staff, Moderator 12 hours 34 minutes ago

Free Windows Admin Tool Kit Click here and download it now

March 4th, 2015 3:17pm

This is a crash related to some type of hardware failure. Please refer to the Wiki link below, for some troubleshooting tips.

BugCheck Code 124 Co-Authored by ZigZag3143& JMH3143

http://answers.microsoft.com/en-us/windows/wiki/windows_other-system/bugcheck-code-124/98c998d2-447a-40ce-ae1f-8211e355f14d

WARNING: Whitespace at end of path element
Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols 
Executable search path is: 
Windows 7 Kernel Version 9600 MP (2 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 9600.16422.amd64fre.winblue_gdr.131006-1505
Machine Name:
Kernel base = 0xfffff800`c0e7b000 PsLoadedModuleList = 0xfffff800`c113f990
Debug session time: Tue Mar  3 23:19:34.178 2015 (UTC - 5:00)
System Uptime: 0 days 0:00:04.947
Loading Kernel Symbols
.......................................................
Loading User Symbols
Mini Kernel Dump does not contain unloaded driver list
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 124, {0, ffffe000016f88f8, 0, 0}

Probably caused by : hardware

Followup: MachineOwner
---------

1: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: ffffe000016f88f8, Address of the WHEA_ERROR_RECORD structure.
Arg3: 0000000000000000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000000000, Low order 32-bits of the MCi_STATUS value.

Debugging Details:
------------------


BUGCHECK_STR:  0x124_AuthenticAMD

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

PROCESS_NAME:  System

CURRENT_IRQL:  0

STACK_TEXT:  
ffffd000`2087f6c0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!WheapCreateLiveTriageDump+0x81


STACK_COMMAND:  kb

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: hardware

IMAGE_NAME:  hardware

DEBUG_FLR_IMAGE_TIMESTAMP:  0

FAILURE_BUCKET_ID:  X64_0x124_AuthenticAMD_PROCESSOR_BUS_PRV

BUCKET_ID:  X64_0x124_AuthenticAMD_PROCESSOR_BUS_PRV

Followup: MachineOwner
---------

1: kd> !errrec ffffe000016f88f8
===============================================================================
Common Platform Error Record @ ffffe000016f88f8
-------------------------------------------------------------------------------
Record Id     : 01d0563268a81312
Severity      : Fatal (1)
Length        : 928
Creator       : Microsoft
Notify Type   : Machine Check Exception
Timestamp     : 3/4/2015 4:19:34
Flags         : 0x00000002 PreviousError

===============================================================================
Section 0     : Processor Generic
-------------------------------------------------------------------------------
Descriptor    @ ffffe000016f8978
Section       @ ffffe000016f8a50
Offset        : 344
Length        : 192
Flags         : 0x00000001 Primary
Severity      : Fatal

Proc. Type    : x86/x64
Instr. Set    : x64
Error Type    : BUS error
Operation     : Generic
Flags         : 0x00
Level         : 3
CPU Version   : 0x0000000000100f42
Processor ID  : 0x0000000000000000

===============================================================================
Section 1     : x86/x64 Processor Specific
-------------------------------------------------------------------------------
Descriptor    @ ffffe000016f89c0
Section       @ ffffe000016f8b10
Offset        : 536
Length        : 128
Flags         : 0x00000000
Severity      : Fatal

Local APIC Id : 0x0000000000000000
CPU Id        : 42 0f 10 00 00 08 02 00 - 09 20 80 00 ff fb 8b 17
                00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
                00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00

Proc. Info 0  @ ffffe000016f8b10

===============================================================================
Section 2     : x86/x64 MCA
-------------------------------------------------------------------------------
Descriptor    @ ffffe000016f8a08
Section       @ ffffe000016f8b90
Offset        : 664
Length        : 264
Flags         : 0x00000000
Severity      : Fatal

Error         : BUSLG_OBS_ERR_*_NOTIMEOUT_ERR (Proc 0 Bank 4)
  Status      : 0xba00001000020c0f

Edited by XP ROCKS Wednesday, March 04, 2015 8:21 PM
Proposed as answer by Yolanda ZhuMicrosoft contingent staff, Moderator Thursday, March 05, 2015 2:57 AM

March 4th, 2015 8:16pm

This topic is archived. No further replies will be accepted.