Windows 8.1 : Windows explorer show DVD drive as local disk

I have windows 8.1. On windows explorer , the DVD-ROM Drive icon is displayed as a Local disk. When I double click on that icon I get a strange error message :

An error occurred while ejecting "*,"

On Device manager , on disk management , everything is ok and the drive has the correct type : DVD-ROM Drive".

What should I do ?

March 17th, 2015 7:25pm

1. Ensure the drives are properly recognized on the BIOS.

2.  Proceed to back your information and do a clean installation of the Operating System using the latest drivers from our website since this seems to be an Operating System instead of a hardware failure.

 

3. Test with a different DVD driver to narrow the issue properly.

 

4. Remove the RTC (Real Time Clock) battery and leave it out for 30 minutes.  After this period of time, insert the battery back in and turn the system back on; if it displays POST messages, go into BIOS Setup Utility by pressing <F2> during the boot process.  Once in the BIOS setup utility, press <F9> to restore BIOS default settings.  Reset any customized BIOS settings. Clear all DMI event logs, which are located in the Advanced/Event Log Configuration section of the BIOS Setup utility.  Press <F10> to save the new settings and reboot the system.

 

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March 17th, 2015 7:30pm

Hi dcode ,
When did this issue occur ?Have you made any modifications to the machine before ? Will the issue persist all the time or randomly ?

Please take the following step to have a check :
1.Update the BIOS driver from the manufacturer website, update or reinstall the DVD driver from the Device Manager .It is recommended to download the driver from the manifacturer website .
2.Run the following fixit tool to have a diagnostic
Fix problems with CD or DVD drives that cant read or write media
https://support.microsoft.com/en-us/mats/cd_dvd_drive_problems?wa=wsignin1.0
3.Login with another account to have a check to verify whether it is related to the user account .

Best regards

March 18th, 2015 10:08pm

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