I have W8.1 on both a laptop and a desktop. When I use File Explorer to find the path to a particular folder resident on a network drive, the root directory main branch "Network" does not appear for some users on the desk top.  For other users, on the desktop and the laptop, it is there but does not contain the folder (call it "DS") I am seeking. The folder is now within "This PC" for one desktop user and the laptop user, both times "This PC" being a highest level branch from the root directory. For another user on the desktop, call her K, it is within the "Desktop" primary branch and then within "This PC". All of this would perhaps be of no consequence to me except it is puzzling, but more importantly an Epson app on the desktop for user K cannot locate folder DS to establish the destination folder for scanned images.

I am reluctant to advance to W10 until I have fixed the problem, or have been assured that W10 will allow the Epson App to find the proper path.  I have uninstalled and reinstalled the Epson app with no change in results.

• Edited by DavidR42 Tuesday, August 18, 2015 7:01 PM