PROBLEM:
Keyboard and mouse both die as soon as Windows 8 installation CD's 'Choose your keyboard layout' screen appears. I cannot go any further.
DETAILS
My Windows 8.1 installation is OK and ready for Windows 10 update. I installed a new Wi-Fi driver and the computer 'got into trouble' but I cannot start in safe mode to restore the
system to an earlier date. Asus told me that this is an OS problem, bios and USB settings are correct.
- Moved by Youjun TangMicrosoft contingent staff Monday, August 17, 2015 7:09 AM more appropriate