I have installed Windows 8.1 on my ASUS laptop. The upgrade advisor says that everything is in order for a clean install. After installing the 8.1, everything works properly UNTIL I run the updates. After installing the updates, the o/s will not load.
The Microsoft blue icon appears on the screen and the white, dotted circle appears and spins, then the screen goes black. I have restored the system over a dozen times and con not seem to identify what is causing the issue. Please advise. Thank you.
Roberta