Windows 8.1, now Windows 10 preview High Disk usage relating to ntoskrnl.exe

Hello there,

Over the past 5 days I have had an issue with extremely high disk usage by a System process, leading to the file ntoskrnl.exe. I have defragged, run a cleanup, run a find and repair (as suggested by other users), and eventually just decided to upgrade hoping that would fix the issue, since it seemed to be an issue with 8.1 as I've seen on other forums. After all of these attempts, the issue has not been fixed. It looks to be something to do with this file reading/writing to things it shouldn't be doing that with, and it's pretty much making the laptop unusable. Please someone help out with this issue if you can, else I'll just have to try bringing in the laptop for someone else to look at and I really don't want to spend that money. Is there anything else I could do to fix this issue, since I haven't seen any real solution on any forum as of yet?

Thanks

July 31st, 2015 11:14pm

In order to diagnose your problem we need to run Windows performance toolkit the instructions for which can be found in this wiki
If you have any questions feel free to ask
Please run the trace when you are experiencing the problem
Free Windows Admin Tool Kit Click here and download it now
July 31st, 2015 11:20pm

Hi,

Sorry it took a while for me to reply, it had seemed as though the issue had been fixed, but today when I came to my laptop the disk usage stayed at 100% for about half an hour before I decided to use the WPT.

Here is the info (it won't let me hyperlink it unfortunately):

https://onedrive.live.com/?id=49768E4A88B2A5A0%211167&cid=49768E4A88B2A5A0&group=0

Thanks again

August 2nd, 2015 7:07pm

Unfortunately there is no Trace file in that link.  It appears you uploaded the smaller "symbols" rather than the actual trace file (which should be huge)  Try it again
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August 3rd, 2015 7:02am

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