Windows 7 won't accept Dell Wireless Card
I have a new Vostro 320 with a Dell Wireless Wlan 1397 Half Mini Card 4312bg but the upgrade insists on deleting the driver before proceeding leaving me without an internet connection. OK I solved the problem for the moment with a cable connection but how can I get a driver to reinstate my wireless connection or a similar card that will work with W7? Yes I have asked Dell but they don't know. Is there a possibility that the driver will work anyway if I reinstall it now that I have completed the upgrade?
December 14th, 2009 3:46am

Off hand I didn't find a Windows 7 driver for that card, however, after the upgrade just reinstall the Vista driver in compatibility mode and it should work just fine. Before you upgrade though, run the Windows 7 Upgrade Tool to identify any hardware or software issues if you haven't already, that way you're prepared.MCSE, MCSA, MCDST
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December 14th, 2009 6:21am

Have you try running it under vista compatible mode under win 7 and next run as adminstrator
December 14th, 2009 10:52am

Hello Tinkel, First you might go to Device Manager, right click your hardware device in the list and select Update Driver Software; then click Search automatically for updated driver software or directly download the latest driver from Microsoft Update Catalog. Note: Drivers on the Windows Update site are directly provided by hardware manufacturers. Microsoft tests drivers in various environments before they are published; however, we cannot guarantee all drivers will work on all hardware platforms as there are too many different models, although their hardware ID are the same as the standard version. In some cases, due to hardware modifications by different manufacturers, the driver updates may cause some error. If it does not work on your issue, I'd suggest you installing the Vistadriver inCompatibility mode. Remove and rescan that hardware device in Device Manager, right-click on the driver executable/installer file -> Properties and select the Compatibility tab; click the checkbox before Run this program in Compatibility mode for option and select Windows Vista in the list-down box; then try installing the device driver via Run as administrator. In addition, you can use the Windows XP driver for testing. Meanwhile, please understand that Windows 7 is a new operating system and whole driverstore has been reprogrammed; you might wait or push the device manufacturer to upgrade its driver. Thanks for your time and understanding! For more details, please look at the first Sticky threadat the top ofthis forum. What can I do if my hardware does not work? This will give you some guidelines. Good Luck! Andy
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December 14th, 2009 11:37am

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