Windows 7 ultimate backup issue
Hello,I get the error Backup encountered a problem while backing up file C:\Windows\System32\config\systemprofile\Podcasts. Error:(The system cannot find the file specified. (0x80070002)). This error seemingly started after a windows update as I noticed a Podcast library is new. I like windows 7 backup feature. Hopefully Microsoft can correct this in a future update? I am a programmer by trade so I know these things sometimes happen.
February 7th, 2010 11:18pm

It wouldn't hurt to check the file system for errors:1. Click the Start orb.2. Click Computer.3. An Explorer window will open and you will see your hard drive listed as Local Disk (C:).4. RIGHT-click on Local Disk (C:) and choose Properties.5. Click the Tools tab.6. In the Error-checking section, click the [ Check now... ] button.7. UN-check the [ ] Automatically fix file system errors checkbox.It will tell you whether it has found any disk errors. If it does report errors, go through this process again and this time check the [ ] Automatically fix file system errors box in step 7. I believe you will have to reboot your system to complete the check and repair operation.For what it's worth my system goes through backups just fine, so there's hope.-Noel
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February 8th, 2010 6:17am

Hi Jimmy, Please let us know which program generated the Podcasts first. You issue can occur if the library is reporting the path of this folder incorrectly and hence the issue. As a workaround, please do the following:1. Change backup settings2. Select the same target device3. Let me choose4. Expand the user nodes from the treeview to see which user has the "Podcasts" library.5. Deselect the library.6. If you want the contents of this library to get backed up, please select the actual path of the folder (ex: C:\Users\John\Podcasts) from the Computer section in the treeview.7. Save settings.This will exclude the problematic library from your backup settings and the next backup should be GREEN. Please try this workaround and let me know if it works for you.Good luck!John
February 8th, 2010 9:50am

The only 2 things I can think of that created the new library are either a windows update or a Zune update (sorry I don't know exactly which one created the podcast library under "libraries" as both happened). I will remove the podcast from my backup as you suggest. I did check for disk errors as Noel suggest and it didn't find any.
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February 8th, 2010 3:54pm

If you don't use the Podcasts library, you can delete it permanently, then try to make a backup again. Of course, you can make a copy for the library if you want.Good luck! John
February 9th, 2010 12:06pm

I am having the same issue. The latest Zune update added the Podcasts library, and windows backup seems to be having a problem with it. The latest Zune update also added several network locations (I store my music on a networked drive) to my Music library which backup also has a problem with (it won't back up network locations. Interestingly I had this same problem with Windows 7 RC with a different library. I had thought it was fixed until recently.
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February 12th, 2010 3:49am

Ditto for me. I also did not have the issue until installing the latest Zune update, which is when I noticed the Podcasts library.
February 17th, 2010 7:09pm

Same for me - this happed after I installed the Zune Update (sometime after 4/25/2010). It's a problem - research it! Backup encountered a problem while backing up file C:\Windows\System32\config\systemprofile\Podcasts. Error:(The system cannot find the file specified. (0x80070002))
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May 4th, 2010 6:03pm

I am having this issue too. Except I DO have Podcasts library and I DO want it backed up. I am also getting another file error: Backup encountered a problem while backing up file C:\Users\Administrator\Contacts. Error:(The system cannot find the file specified. (0x80070002) Is there a way just to re-initialize all the files that Backup tries to look for? BTW, I did do a disk check and found no errors.
June 2nd, 2010 5:30pm

I don't know how active this thread is but I had the same problem but I fixed it. When backing up to an external USB drive, I would get this error: Backup encountered a problem while backing up file C:\Windows\System32\config\systemprofile\Podcasts. Error:(The system cannot find the file specified. (0x80070002)) I have a Zune 8GB and Zune HD and the latest Zune software, for what it's worth. To resolve this, I added a folder named "Podcast" in "C:\Windows\System32\config\systemprofile\" and I was able to run a backup successfully.
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October 4th, 2010 11:54am

your fix did work but at first it didn't because I called the file "Podcast" the second time it worked I changed the name of the folder "Podcasts" and it worked!! thanks for your imput and don't forget to type that "s" at the end.
November 28th, 2010 6:39pm

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