Hi all, Since a few weeks i have a problem with windows 7 ultimate when de computer starts up. When i use the laptop for a few hours the errormessage Explorer stopped working shows up a serveral times. A copy of the errorreport (in dutch) below. I've already read a lot about this problem on technet but no solution for my problem. Please can someone help me out? Gebeurtenisnaam van probleem: APPCRASH Naam van de toepassing: explorer.exe Versie van toepassing: 6.1.7600.16450 Tijdstempel van toepassing: 4aebab8d Naam van foutmodule: explorer.exe Versie van foutmodule: 6.1.7600.16450 Tijdstempel van foutmodule: 4aebab8d Uitzonderingscode: c000041d Uitzonderingsmarge: 000000000002cc2b Versie van besturingssysteem: 6.1.7600.2.0.0.256.1 Landinstelling-id: 1043 Aanvullende informatie 1: 9d35 Aanvullende informatie 2: 9d352eeb48f756eef3e09921a012e0a8 Aanvullende informatie 3: ca2c Aanvullende informatie 4: ca2c069770e7f64d60f91ac290056ba5

http://www.mediafire.com/file/2arpqbe9dfbz9ns/explorer.exe.3168.dmp here you are :)

Your explorer crashes by displaying tooltips in the Tray: explorer!CTrayNotify::_ShowInfoTip+0xdc Please start the command prompt with admin rights [1] and run sfc [2]: sfc.exe /scannow Does it find broken files? best regards Amdré [1] http://windows.microsoft.com/en-US/windows7/How-do-I-run-an-application-once-with-a-full-administrator-access-token [2] http://support.microsoft.com/kb/929833"A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/

Adding to Andre.Ziegler's suggestion you may also try the below methods. Method 1: Remove all the third party media player software, if any, installed on your computer. Refer: http://windows.microsoft.com/en-US/windows7/Uninstall-or-change-a-program Method 2: Try the below steps. a. Go to the following location c:\windows (By default windows is installed on C drive) b. Right-click on explorer.exe and select Run as administrator . Method 3: Check your computer drives for errors. Refer: http://windows.microsoft.com/en-US/windows7/Check-a-drive-for-errors Method 4: Run Windows Memory Diagnostic to test for bad RAM. Refer the link below for more details: Diagnosing memory problems on your computer http://windows.microsoft.com/en-US/windows7/Diagnosing-memory-problems-on-your-computer http://oca.microsoft.com/en/windiag.asp The Windows Memory Diagnostic tests the Random Access Memory (RAM) on your computer for errors. The diagnostic includes a comprehensive set of memory tests. If you are experiencing problems while running Windows, you can use the diagnostic to determine whether the problems are caused by failing hardware, such as RAM or the memory system of your motherboard. Windows Memory Diagnostic is designed to be easy and fast. On most configurations, you can download the diagnostic, read the documentation, run the test and complete the first test pass in less than 30 minutes.

If the issue still exists, please access Clean Boot to check the issue. If the issue disappears in the Clean Boot environment, you can continue to narrow down which entry is causing the issue. Also, use ShellExView to disable third party extension of Windows Explorer: 1. Download ShellExView v1.41 from the following link http://www.nirsoft.net/utils/shexview.zip Please Note: The third-party product discussed here is manufactured by a company that is independent of Microsoft. We make no warranty, implied or otherwise, regarding this product's performance or reliability. 2. Right-click the "shexview.zip" file, select "Extract All", the Extraction Wizard will prompt. 3. Click Next, input "C:\ShellExView" (without the quotation marks) in the "Files will be extracted to this directory" textbox. 4. Click Next and click Finnish. 5. Open the "C:\ShellExView" folder and double-click the "shexview.exe" file. It will scan the registry for all the shell extensions. 6. Select all the non-Microsoft extensions in pink by press "Ctrl" in the keyboard. 7. Click the "Disable Selected Items" on the toolbar and click Yes. 8. Restart your computer and check if the issue is resolved. Please remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

Your explorer crashes by displaying tooltips in the Tray: explorer!CTrayNotify::_ShowInfoTip+0xdc Please start the command prompt with admin rights [1] and run sfc [2]: sfc.exe /scannow Does it find broken files? best regards Amdré [1] http://windows.microsoft.com/en-US/windows7/How-do-I-run-an-application-once-with-a-full-administrator-access-token [2] http://support.microsoft.com/kb/929833 "A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/ Hi andre, it doesn't find anyting broken? Strange..

thanks!