Here's my report Diagnostic Report (1.9.0027.0): ----------------------------------------- Windows Validation Data--> Validation Code: 0 Cached Online Validation Code: N/A, hr = 0xc004f012 Windows Product Key: *****-*****-*****-*****-8FRM7 Windows Product Key Hash: Zs1o4B3ohtZ6Hb+y2WubfQQyeHA= Windows Product ID: 55041-147-4408282-86271 Windows Product ID Type: 6 Windows License Type: Volume MAK Windows OS version: 6.1.7601.2.00010100.1.0.048 ID: {AB2179F6-921C-4250-9239-D882E8E60570}(1) Is Admin: Yes TestCab: 0x0 LegitcheckControl ActiveX: N/A, hr = 0x80070002 Signed By: N/A, hr = 0x80070002 Product Name: Windows 7 Professional Architecture: 0x00000009 Build lab: 7601.win7sp1_rtm.101119-1850 TTS Error: Validation Diagnostic: Resolution Status: N/A Vista WgaER Data--> ThreatID(s): N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 Windows XP Notifications Data--> Cached Result: N/A, hr = 0x80070002 File Exists: No Version: N/A, hr = 0x80070002 WgaTray.exe Signed By: N/A, hr = 0x80070002 WgaLogon.dll Signed By: N/A, hr = 0x80070002 OGA Notifications Data--> Cached Result: N/A, hr = 0x80070002 Version: N/A, hr = 0x80070002 OGAExec.exe Signed By: N/A, hr = 0x80070002 OGAAddin.dll Signed By: N/A, hr = 0x80070002 OGA Data--> Office Status: 109 N/A OGA Version: N/A, 0x80070002 Signed By: N/A, hr = 0x80070002 Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3 Browser Data--> Proxy settings: N/A User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32) Default Browser: C:\Users\Bill\AppData\Local\Google\Chrome\Application\chrome.exe Download signed ActiveX controls: Prompt Download unsigned ActiveX controls: Disabled Run ActiveX controls and plug-ins: Allowed Initialize and script ActiveX controls not marked as safe: Disabled Allow scripting of Internet Explorer Webbrowser control: Disabled Active scripting: Allowed Script ActiveX controls marked as safe for scripting: Allowed File Scan Data--> File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003] File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003] File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003] File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003] Other data--> Office Details: <GenuineResults><MachineData><UGUID>{AB2179F6-921C-4250-9239-D882E8E60570}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-BBBBB</PKey><PID>55041-147-4408282-86271</PID><PIDType>6</PIDType><SID>S-1-5-21-2123885413-228677976-2587778275</SID><SYSTEM><Manufacturer>TOSHIBA</Manufacturer><Model>Satellite L505</Model></SYSTEM><BIOS><Manufacturer>INSYDE</Manufacturer><Version>1.50</Version><SMBIOSVersion major="2" minor="4"/><Date>20091215000000.000000+000</Date></BIOS><HWID>DABB3607018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>TOSINV</OEMID><OEMTableID>TOSINV00</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> Spsys.log Content: 0x80070002 Licensing Data--> Software licensing service version: 6.1.7601.17514 Name: Windows(R) 7, Professional edition Description: Windows Operating System - Windows(R) 7, VOLUME_MAK channel Activation ID: 9abf5984-9c16-46f2-ad1e-7fe15931a8dd Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f Extended PID: 55041-00172-147-440828-03-1033-7601.0000-3082011 Installation ID: 019260855586670914843695596253008585397124794103735293 Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338 Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339 Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341 Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340 Partial Product Key: 8FRM7 License Status: Licensed Remaining Windows rearm count: 5 Trusted time: 3/28/2012 9:25:25 PM Windows Activation Technologies--> HrOffline: 0x00000000 HrOnline: N/A HealthStatus: 0x0000000000000000 Event Time Stamp: N/A ActiveX: Not Registered - 0x80040154 Admin Service: Not Registered - 0x80040154 HealthStatus Bitmask Output: HWID Data--> HWID Hash Current: MAAAAAEAAgABAAIAAAABAAAAAgABAAEAonbiP7Lnen8wBpR/pPraJHyKtDrISkbK OEM Activation 1.0 Data--> N/A OEM Activation 2.0 Data--> BIOS valid for OA 2.0: yes Windows marker version: 0x20001 OEMID and OEMTableID Consistent: yes BIOS Information: ACPI Table Name OEMID Value OEMTableID Value APIC TOSINV TOSINV00 FACP TOSINV TOSINV00 HPET TOSINV TOSINV00 BOOT TOSINV TOSINV00 MCFG TOSINV TOSINV00 ASF! TOSINV TOSINV00 SLIC TOSINV TOSINV00 SSDT PmRef CpuPm

For this kind of issues, please discuss in the following forum. Windows 7 Genuine Advantage Validation Issues (Windows 7) http://social.microsoft.com/Forums/en-US/genuinewindows7/threads Please remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

"Wizcakes" wrote in message news:95126c7d-fff8-4628-9bdd-9b139d44a40f... Here's my report Diagnostic Report (1.9.0027.0): ----------------------------------------- Windows Validation Data--> Validation Code: 0 Cached Online Validation Code: N/A, hr = 0xc004f012 Windows Product Key: *****-*****-*****-*****-8FRM7 Windows Product Key Hash: Zs1o4B3ohtZ6Hb+y2WubfQQyeHA= Windows Product ID: 55041-147-4408282-86271 Windows Product ID Type: 6 Windows License Type: Volume MAK Windows OS version: 6.1.7601.2.00010100.1.0.048 File Scan Data--> File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003] File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003] File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003] File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003] Other data--> SYSTEM><Manufacturer>TOSHIBA</Manufacturer><Model>Satellite L505</Model></SYSTEM><BIOS><Manufacturer>INSYDE</Manufacturer><Version>1.50</Version><SMBIOSVersion major="2" minor="4"/><Date>20091215000000.000000+000</Date></BIOS Licensing Data--> Software licensing service version: 6.1.7601.17514 Name: Windows(R) 7, Professional edition Description: Windows Operating System - Windows(R) 7, VOLUME_MAK channel Partial Product Key: 8FRM7 License Status: Licensed Remaining Windows rearm count: 5 Trusted time: 3/28/2012 9:25:25 PM OEM Activation 2.0 Data--> BIOS valid for OA 2.0: yes Windows marker version: 0x20001 What happens if you go to the Validation Diagnostics page at www.microsoft.com/genuine/diag ? There are no obvious problems with your report - except that no validation has ever been done, and the WAT Update (KB971033) has not been installed (which while not essential is a good idea, as it allows more detail in the MGADiag report) Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

For this kind of issues, please discuss in the following forum. Windows 7 Genuine Advantage Validation Issues (Windows 7) http://social.microsoft.com/Forums/en-US/genuinewindows7/threads Please remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

"Wizcakes" wrote in message news:95126c7d-fff8-4628-9bdd-9b139d44a40f... Here's my report Diagnostic Report (1.9.0027.0): ----------------------------------------- Windows Validation Data--> Validation Code: 0 Cached Online Validation Code: N/A, hr = 0xc004f012 Windows Product Key: *****-*****-*****-*****-8FRM7 Windows Product Key Hash: Zs1o4B3ohtZ6Hb+y2WubfQQyeHA= Windows Product ID: 55041-147-4408282-86271 Windows Product ID Type: 6 Windows License Type: Volume MAK Windows OS version: 6.1.7601.2.00010100.1.0.048 File Scan Data--> File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003] File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003] File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003] File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003] Other data--> SYSTEM><Manufacturer>TOSHIBA</Manufacturer><Model>Satellite L505</Model></SYSTEM><BIOS><Manufacturer>INSYDE</Manufacturer><Version>1.50</Version><SMBIOSVersion major="2" minor="4"/><Date>20091215000000.000000+000</Date></BIOS Licensing Data--> Software licensing service version: 6.1.7601.17514 Name: Windows(R) 7, Professional edition Description: Windows Operating System - Windows(R) 7, VOLUME_MAK channel Partial Product Key: 8FRM7 License Status: Licensed Remaining Windows rearm count: 5 Trusted time: 3/28/2012 9:25:25 PM OEM Activation 2.0 Data--> BIOS valid for OA 2.0: yes Windows marker version: 0x20001 What happens if you go to the Validation Diagnostics page at www.microsoft.com/genuine/diag ? There are no obvious problems with your report - except that no validation has ever been done, and the WAT Update (KB971033) has not been installed (which while not essential is a good idea, as it allows more detail in the MGADiag report) Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

Just a FWIW, Arthur.... Since I am the major responder in the WGA forums, the OP would get axactly the same response there as I gave above :) Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth