Windows 7 printing issue
We replaced two of our XP computers with Windows 7 computers. Now we cannot print multiple copies of Word documents using our hp Laserjet 1300 printers. The option is there but when we select multiple copies the printer just prints one page. We have tried reinstalling driver, nothing works collwd
July 20th, 2010 4:36am

Hi collwd, Please visit this link so that u can solve your problem. http://support.microsoft.com/kb/290956/en-us?wa=wsignin1.0 And here is the link to download the latest driver for your hp1300 laserjet. http://h20000.www2.hp.com/bizsupport/TechSupport/DriverDownload.jsp?prodNameId=238322&lang=en&cc=us&taskId=135&prodTypeId=18972&prodSeriesId=238320 Thanx n regards Syed Asad Bukhari
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July 20th, 2010 2:41pm

Hi collwd, Hp has deferred to using the driver included in Windows 7 for the Laserjet 1300 through the add a printer wizard or the PCL 6 driver. Basically, it means they are not supporting it, but it should work. I would suggest uninstalling the printer, rebooting and adding it again from the Devices and Printers, add a printer. Is this printer networked or shared? A 1300, 1300n, or 1300xi? Without the HP Toolbox software, I don't know how you can manage the internal printer settings. Can you make any adjustments from the properties tab? Press the Go button for five seconds and release when the Go button lights. This will print a configuration page which may help in getting the correct settings. Manual: http://bizsupport2.austin.hp.com/bc/docs/support/SupportManual/bpl13095/bpl13095.pdf Drivers: http://h20000.www2.hp.com/bizsupport/TechSupport/DriverDownload.jsp?lang=en&cc=us&prodNameId=238322&taskId=135&prodTypeId=18972&prodSeriesId=238320&lang=en&cc=us&submit=Go%20»
July 20th, 2010 2:50pm

Hi, Is it a network printer? If so, check if the following website helps: I can't change the network printer properties or manage the print queue for the printer. How to manually add a printer with shipped driver? Will the printer work when connect directly to the windows 7 computer? Regards,Please remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
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July 22nd, 2010 12:40pm

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