My computer crashed the other night. I finally got it to start the start up repair. It never even gave me the option of doing a safe start or anything, just start up repair or normal start. I did not change anything before it crashed except deleting Google toolbar. I left the start up repair to run for nearly 24 hours and it was still running when I got off work yesterday. I found some options to try (like F8, and 0 while pressing the power button.) I even took off the battery and did that whole mess but no joy. After I pressed F8 it said it was trying to load the files and did the whole zip through the initial load thing, and then the second round stopped almost as soon as it started. It sat there for about 2 minutes and then gave me an error code - 0xc00000e9 and that it could not communicate with the external device. Thing is I didn't have anything connected to the computer. Eventually I tried testing the memory and received "File:\boot\memtest.exe, status: 0xc000000f" and that it can not load because the file is missing or corrupt. I've only had this computer for about 5 months, brand new out of the box. I've only downloaded some mp3 programs, and some games from online but they have never bothered it before. And before it did all this it was starting to act slow, programs were not responding fast. I ran the virus scan, Titanium, that the Geek Squad told my wife was the best on the market, but it didn't find anything, and there was nothing to defrag. I don't have a disk (my wife is mailing me one since I am deployed) but I need to know if there is anything I can do NOW. I'm taking online classes and can do most of them here at work but after my shift is over I am without a computer here in the office. I also can't talk to my family now. HELP!!

An external hard drive and a complete PC backup lets one recover from something like this in less than an hour. Regular data backups are always a good. Deleting the Google toolbar doesn't sound good, it must be removed via the uninstall a program in Control Panel. The mp3 programs can be infected with malware, hence the slowness(trojans, rootkits, that you gave permission to run) or Windows updates not completed. Now, on with your your current situation... When you press F8, do you get a repair options and the the option to select a system restore? If yes do that. You can use any installation dvd that someone may have for Windows 7, as long as it is the same version (ie.Ultimate, 64-bit). Insert that disk, boot to it, and after language options, select repair options, then select a system restore and use a point in time prior to issue. A system restore is the only option you have to recover the system without a complete pc backup(system image) and keep the current data. The option of last resort is to determine the complete pc recovery option from the manufacturer, which would return the computer to the state t was in when purchased. Some by BIOS, others by a key combination at boot will invoke the recovery partition. What is the make and model of the computer? You can check on their support site for the user's guide with the instructions to do this. You would then need the installation disks\files of any applications and the keys\licenses to reinstall everything. You lose all data doing that, but you get the computer back, clean. Please post back and I'll assist in any way that I can.

I would suggest you find a local IT shop in your area, DO NOT take it to a big box chain for PC help, most of the regular computer repair shops will evaluate it for free and give you a detail on the what to fix. They also usually have the tools to help with data recovery before you have to do something drastic like a fresh install or factory reset.:P Advice offered, If you need more help it is advised to seek the council and advice of paid professionals. The answer is always 42, or reboot.

Hi, Startup Repair is present on the ‘System Recovery Options’ menu. It is a Windows recovery tool which helps to resolve the problems of missing or damaged system files. These damaged files prevent the Windows to start correctly. Startup Repair cannot solve hardware failures, such as a failing hard disk or incompatible memory. When you run the Startup repair tool, it scans the entire system and helps to start the system correctly.