When I run windows 7 fax and scan wizard I get a message stating Microsoft windows fax and scan has stopped working. My modem is in device manager and is working. I have uninstalled and reinstalled the modem and Windows fax and scan. I start the wizard and click on connect to a modem then it asks you to choose a name for the modem. I type a name and click on next and that’s when I get the message "Microsoft windows fax and scan has stopped working". This is the first time I am using this program. The scan part of the program works fine. Device manager states that the modem is working. I have uninstalled and reinstalled the program. I still have the issue. When I check the system events it shows the following. - Provider [ Name] Application Error - EventID 1000 [ Qualifiers] 0 Level 2 Task 100 Keywords 0x80000000000000 - TimeCreated [ SystemTime] 2010-10-27T23:09:17.000000000Z EventRecordID 4683 Channel Application Computer Dell-XPS-410 Security - EventData WFS.exe 6.1.7600.16385 4a5bce0b sblsp.dll 3.1.3.6 4b862ac3 c0000005 0001f1ab 1204 01cb762be43d36ce C:\Windows\system32\WFS.exe C:\PROGRA~1\SPEEDB~2\sblsp.dll 38589171-e21f-11df-b3af-0018f8afc62a

Hi, According to the error, the sblsp.dll file has program. I first suggest testing it in Clean Boot mode. If the issue persists, please refer to the following article to reset Winsock: http://support.microsoft.com/kb/936211Please remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

Have you downlaoded and installed an application called SpeedBit Video Accelerator? If yes, try uninstalling it and see if your problem goes away. How do I remove SpeedBit Video Accelerator from my computer? You can uninstall SpeedBit Video Accelerator by following the standard uninstall procedure. 1.From the Start menu, navigate to the SpeedBit Video Accelerator program folder. 2.Click Uninstall SpeedBit Video Accelerator. 3.Restart your computer. Additionally you can uninstall SpeedBit Video Accelerator using the Add/Remove Programs control panel.