Windows 7 doesn't respond afther I press something
Hi! I have a problem with my computer (HP Pavilion Dv7) running windows 7. Afther I login (normal mode) I get to see my desktop, I can still move my mouse. But as soon as I click on something (Start button, item from taskbar, traymenu) it freezes and I can't move my mouse anymore. The ctrl+shift+esc (taskmgr) doesn't work anymore and ctrl+alt+del also doesn't work. If I press the ctrl+alt+del afther 10 mins of waiting I get a black screen and a warning message that it couldn't load the screen and I should press 'esc' to go back or if the system doesn't respond anymore I needed to press the power button. If I wait for 10 mins or more then I can finally start to move my mouse again but as soon as I click something it starts all over again. The only way I can use my computer is to boot into safe mode. Then everything works fine. I already tried to restore my computer to a auto backup made +- 10 days before it happend. But that didn't do anything. Windows was preinstalled on my computer, so I can't reinstall windows as I do not have the original cd/dvd. Or is there a way to reinstall windows (without having to pay)? Because if I want a disk from HP I need to pay.Hope This Helps! If this post answers your question, please click "Mark As Answer". If this post is helpful please click "Mark as Helpful". Else you got to wait until a MVP or MCC replies they are the "PRO's"
July 15th, 2012 7:13am

Hi, Can you can take a Clean Boot check whether it is a software conflict issue.
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July 17th, 2012 4:40am

Hi, Can you can take a Clean Boot check whether it is a software conflict issue. My friend told me to do that, and it was the avast service causing all the problems, so I reinstalled avast and now everything is fixed.Hope This Helps! If this post answers your question, please click "Mark As Answer". If this post is helpful please click "Mark as Helpful". Else you got to wait until a MVP or MCC replies they are the "PRO's"
July 17th, 2012 4:52am

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