Windows 7 crashes after updates installed after June 16
Windows failed to load the other day when it restarted after installing updates. I rebooted the computer and used the repair option. This has now happened several times. If I tell it to restore to a previous date then it fixes the problem, I go into Windows and it hangs for a bit after the desktop appears then it says updates were installed and asks me to reboot. When it does that it crashes again. If during the repair cycle I tell it not to restore to a previous date then it runs for a bit and tells me the system can't be repair but if I do a system restore after that is works fine again. The only updates or programs I've installed are the Windows 7 updates after June 16, 2011. It also says that they can't be uninstalled. I'm caught in a vicious loop here that I can't get out of. It says after it sucessfully repairs Windows that it made 1 repair each time. I've run hard drive diagnostics and every thing checks out fine. The system seems to be running great once I get back into Windows but as soon as I reboot it crashes again and I have to restore.
June 23rd, 2011 7:18am

Is it possible to boot into safe mode and uninstall the updates?
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June 23rd, 2011 9:25am

Hi, Could you please describe the error message or symptom of Windows Crash? There are ten update packages of 6/16: Microsoft Silverlight (KB2512827) Microsoft Visual C++ 2005 Service Pack 1 Redistributable Package (KB2538242) Windows 7 (KB2476490) Windows 7 (KB2503665) Windows 7 (KB2536275) Windows 7 (KB2536276) Windows 7 (KB2544893) Windows 7 (KB890830) Windows 7 IE9 (KB2530548) Microsoft Visual C++ 2008 Service Pack 1 Redistributable Package (KB2538243) You can disable install updates automatically, then manually install these update packages one by one to determine which update conflict with your Windows 7. Furthermore, you can try to install Windows 7 SP1 for test. Hope that helps. Regards, Leo HuangPlease remember to click Mark as Answer on the post that helps you, and to click Unmark as Answer if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
July 1st, 2011 10:24pm

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